Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• How to integrate with Launching Pro via API or MCP

  Connect your tools or AI assistant to Launching Pro using the REST API or MCP protocol for programmatic access to launches and listings.

Badges and links

• How badges and links work on your listing

  Display our badge to publish your free listing, and understand when your link earns dofollow status.

Pricing and payments

• Bundle or done-for-you: which distribution model?

  Syndicate your launch across multiple sites yourself, or pay for curated listings with bespoke copy on each.

• What are the launch and marketing prices?

  Pricing for launches, profiles, reviews, sponsorships and add-ons. All prices in USD with VAT applied where due.

• When do you issue refunds?

  Purchases are final. Refunds apply only if we remove a paid listing; disputed payments trigger automatic takedown.

• How VAT and invoices work on Launching Pro

  VAT treatment by region, entering your VAT number, and retrieving your invoice PDFs.

Your account

• Claim your listing and obtain Verified status

  Establish ownership of your listing by proving domain control through one of four verification methods.

• Edit your live listing

  Update description, tagline, FAQs and links in the editor; changes appear instantly when saved.

• Manage your email, notifications and account closure

  Control your notification channels, update your sign-in email, or request full account and data removal.

• Why is my listing waiting for founder profile?

  Founder profile completion is gating. Populate /account/founder to release your live listing slot.

• Configure your notification pipeline

  Set delivery channels, frequency and quiet hours for each alert type in your account settings.

• What's in your account pages?

  Find and use every account section: listings, metrics, billing, profile, settings and developer tools.

Launching

• Expanding your listing category coverage

  Add up to 3 paid category slots to increase discovery surface beyond your primary free category.

• Free listing or paid launch: telemetry breakdown

  Compare free and paid options. Free listings queue for 6-8 weeks. Paid launches go live immediately and unlock full profile data.

• How do I relaunch a listing to a later week?

  Relaunch your product to capture fresh signals. Your vote tally carries forward; pricing is discounted from the original.

Getting help

• How to get help and reach support

  Access help articles and our AI assistant from any page, or contact our team via ticket or email during office hours.

Getting started

• Submit and launch your product profile

  Complete these steps to go live: submit your site, verify the data, choose your plan, and finish your founder profile.

Community

• How leaderboards rank launches and award weekly badges

  Three ranking systems show community votes, paid placement and domain authority. Launch of the Week badges go to top performers each week.

• How voting signals work on Launching Pro

  Voting requires email verification. One vote per listing per person, self-votes only after peer votes. Rate limits and anomaly detection protect against manipulation.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.