When do you issue refunds?
Purchases are final. Refunds apply only if we remove a paid listing; disputed payments trigger automatic takedown.
Updated
Non-refundable purchases
Payments are final once processed. This policy does not affect your statutory rights under consumer law.
Refund trigger: listing removal
If our team rejects or takes down a paid listing, the full payment refunds automatically to your original payment method. You receive a credit note in parallel. For crypto transactions, provide a payout address when requested to receive your refund.
Dispute escalation and inventory hold
When a payment enters dispute or chargeback, all products or services purchased under that order are immediately removed from your account and listings. If the dispute resolves in our favour, your inventory is restored. If it resolves against us, the takedown remains permanent and refund processes apply.
Review the full terms for edge cases and payment provider rules.
Questions people ask
- Can I get my money back after paying?
- No. Payments are final except when we remove your paid listing—then you receive an automatic full refund and credit note.
- What happens if I dispute a charge?
- Your purchased listings are taken down immediately while the dispute is open. If we win, they restore. If you win, refund policy applies.
- How do crypto refunds work?
- We refund to a payout address you provide when prompted. The full amount returns to your specified wallet.