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Manage your email, notifications and account closure

Control your notification channels, update your sign-in email, or request full account and data removal.

Updated

Notification signals

Every notice email includes a one-click unsubscribe link for that notification type. For granular control, visit /account/notifications to segment which notices you receive and set delivery cadence.

Some telemetry is mandatory: receipts, refunds, payment problems, listing holds and security notices always transmit, regardless of your notification settings.

Update sign-in email

Initiate a change request from /account/email with your new address. Confirmation telemetry is sent to both the current and new email. You'll receive a security notice when the change completes.

Account and data removal

Submit a closure request from /account/privacy, or email launch@zinndigital.com, using the email address registered to your account. We confirm by return what gets purged: your account record, founder profile and personal details.

If you just want to see what we hold: head to /account/privacy for a zip holding your profile, listings, orders, invoices and messages.

Invoices are retained per legal requirement and remain in the archive. Your data handling pipeline is documented in /privacy.

Questions people ask

Which emails can I disable?
Any notice type except receipts, refunds, payment problems, listing holds and security alerts. Toggle individual categories and frequency from /account/notifications, or use the unsubscribe link in each email.
How long does an email address change take?
We send confirmation telemetry to both addresses and issue a security notice once the change processes. Check both inboxes for the final confirmation signal.
What happens to my invoices after account closure?
Invoices are kept in the archive for as long as the law requires. All other account data, profile details and personal information are removed.

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