Sales enablement
Sales Coach
Open-source sales coaching and conversation intelligence platform
Open-source sales coaching and conversation intelligence tool. Search calls, save clips, import HubSpot and Fathom meetings, and score calls against
Overview
A look at refreshqueue.com
Sales Coach is an open-source alternative to Gong that helps sales teams review calls, save coaching clips, and manage revenue workflows. The platform allows users to search conversations by rep, stage, or keyword; save time-range clips into named collections; import HubSpot deals and Fathom meetings; and score calls against stage-specific talk-tracks. Users can run the full product locally on their own machine with their own model keys under an MIT license, or use a managed hosted plan with transcription and scoring handled on refreshqueue.com.
The tool integrates call reviews with CRM data to link recordings to deals, tracks team revenue goals by quarter or month using rep close rates, and supports custom rubrics including Sandler frameworks. Coaching, search, clips, and deal management all stay in the same workspace, replacing separate libraries and memory-based feedback. For teams that exceed monthly evaluation quotas on hosted plans, additional evaluations cost $1.25 each.
Feature notes
- Searchable conversations with filters by rep, stage, source, date, review status, and keyword
- Coaching clips and topics saved into named collections
- HubSpot integration for companies, contacts, deals, and stages
- Fathom meeting import with webhooks and playback
- Call review with timestamps, action items, and scoring
- Team revenue goals by quarter, month, or week with close rate targets
- Stage talk-tracks and Sandler rubrics for differentiated scoring
- Custom model keys for scoring or built-in rubric as fallback
- Self-hosted deployment on local machine or container with storage control
- Risk flags for deals based on conversation recency, close dates, and next steps
Pricing
Pricing model: Freemium
Open Source: $0 (self-hosted, MIT license, no seat fees). Hosted Coach: $399/month (250 call evaluations, email support, $1.25 per additional evaluation). Hosted Team: $1,499/month (1,200 call evaluations, priority support, $1.25 per additional evaluation). Enterprise: $4,997/month (unlimited seats,
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FAQ
- What happens if we exceed our monthly evaluations?
- You can continue evaluating calls uninterrupted at a flat rate of $1.25 per call, billed at the end of your billing cycle.
- Can Sales Coach be deployed on our own servers?
- Yes. The open-source version can be cloned and run locally on your machine or in a container with your own model keys, recordings stored on your infrastructure, and MIT licensing with no seat fees.
- What CRM integrations are available?
- HubSpot integration allows you to import companies, contacts, deals, and stages. The app can also update call notes or selected deal and contact properties after review when an admin maps them.
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