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CRM

Replai

AI-powered WhatsApp CRM for team sales and customer automation

Replai is a WhatsApp CRM platform offering shared team inboxes, AI-powered replies, broadcast campaigns, and sales pipelines to help businesses automate

Overview

Screenshot of the Replai homepage

A look at wacrm.junkiescoder.com

Replai is an AI-powered WhatsApp CRM built for teams that sell on WhatsApp. It combines a shared team inbox where multiple agents can manage customer conversations from one number, AI-drafted replies powered by OpenAI, Anthropic, or Gemini that can be enhanced with custom knowledge bases, and broadcast campaigns using Meta-approved templates to reach thousands of customers. The platform features visual no-code automation workflows with triggers and conditions, Kanban-style sales pipelines linked to conversations, and full contact management with tags and custom fields. Additional capabilities include Claude and ChatGPT connectors to query the CRM through AI assistants, a Google Sheets add-on for sending templated messages directly from spreadsheets, and the ability to use the WhatsApp Business app simultaneously on your phone while the same number runs in Replai.

Feature notes

  • Shared team inbox with conversation assignment and internal notes
  • AI-powered reply generation from OpenAI, Anthropic, or Gemini with knowledge base
  • No-code visual workflow builder with triggers, conditions, and webhooks
  • Broadcast campaigns with delivery and read rate tracking
  • Kanban sales pipelines linked to conversations
  • Contact management with tags, custom fields, and phone deduplication
  • Claude and ChatGPT connectors for AI assistant integration
  • Google Sheets add-on for bulk messaging
  • WhatsApp Business app coexistence
  • Public REST API and MCP protocol support

Pricing

Pricing model: Freemium

Free trial available with 2-minute setup. Monthly: $2/day ($60 for 30 days). Yearly: $1/day ($360 for 360 days, saving $360). Custom plans available for high volume or multiple numbers.

FAQ

Do I need a Meta Developer account to use Replai?
No. Replai simplifies the entire onboarding process using an embedded signup flow that automatically connects your WhatsApp Business Account to the Meta API without requiring technical setup.
How does the AI chatbot handle complex inquiries?
The AI is trained on your business knowledge base and will seamlessly route highly complex or sensitive inquiries to a human agent to ensure a smooth customer experience.
Can I broadcast promotional messages to my contacts?
Yes, you can send bulk broadcasts using pre-approved Meta message templates. The platform ensures compliance with WhatsApp's quality rating guidelines to protect your account.
What happens if a customer replies to a broadcast?
Customer replies automatically trigger a 24-hour customer service window, and the message is routed to your shared inbox where you or the AI can reply without template restrictions.
Can I use Replai from Claude or ChatGPT?
Yes. Replai is available in the ChatGPT plugin directory. The Claude integration is in review but can be added as a custom connector. You can query conversations, contacts and deals, and with permission send messages or update records.

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