CRM
Replai
AI-powered WhatsApp CRM for team sales and customer automation
Replai is a WhatsApp CRM platform offering shared team inboxes, AI-powered replies, broadcast campaigns, and sales pipelines to help businesses automate
Overview

A look at wacrm.junkiescoder.com
Replai is an AI-powered WhatsApp CRM built for teams that sell on WhatsApp. It combines a shared team inbox where multiple agents can manage customer conversations from one number, AI-drafted replies powered by OpenAI, Anthropic, or Gemini that can be enhanced with custom knowledge bases, and broadcast campaigns using Meta-approved templates to reach thousands of customers. The platform features visual no-code automation workflows with triggers and conditions, Kanban-style sales pipelines linked to conversations, and full contact management with tags and custom fields. Additional capabilities include Claude and ChatGPT connectors to query the CRM through AI assistants, a Google Sheets add-on for sending templated messages directly from spreadsheets, and the ability to use the WhatsApp Business app simultaneously on your phone while the same number runs in Replai.
Feature notes
- Shared team inbox with conversation assignment and internal notes
- AI-powered reply generation from OpenAI, Anthropic, or Gemini with knowledge base
- No-code visual workflow builder with triggers, conditions, and webhooks
- Broadcast campaigns with delivery and read rate tracking
- Kanban sales pipelines linked to conversations
- Contact management with tags, custom fields, and phone deduplication
- Claude and ChatGPT connectors for AI assistant integration
- Google Sheets add-on for bulk messaging
- WhatsApp Business app coexistence
- Public REST API and MCP protocol support
Pricing
Pricing model: Freemium
Free trial available with 2-minute setup. Monthly: $2/day ($60 for 30 days). Yearly: $1/day ($360 for 360 days, saving $360). Custom plans available for high volume or multiple numbers.
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FAQ
- Do I need a Meta Developer account to use Replai?
- No. Replai simplifies the entire onboarding process using an embedded signup flow that automatically connects your WhatsApp Business Account to the Meta API without requiring technical setup.
- How does the AI chatbot handle complex inquiries?
- The AI is trained on your business knowledge base and will seamlessly route highly complex or sensitive inquiries to a human agent to ensure a smooth customer experience.
- Can I broadcast promotional messages to my contacts?
- Yes, you can send bulk broadcasts using pre-approved Meta message templates. The platform ensures compliance with WhatsApp's quality rating guidelines to protect your account.
- What happens if a customer replies to a broadcast?
- Customer replies automatically trigger a 24-hour customer service window, and the message is routed to your shared inbox where you or the AI can reply without template restrictions.
- Can I use Replai from Claude or ChatGPT?
- Yes. Replai is available in the ChatGPT plugin directory. The Claude integration is in review but can be added as a custom connector. You can query conversations, contacts and deals, and with permission send messages or update records.
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