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Replai vs The-Y CRM

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Replai compared with The-Y CRM
DetailReplai logo ReplaiThe-Y CRM logo The-Y CRM
What it doesAI-powered WhatsApp CRM for team sales and customer automation All-in-one team inbox for WhatsApp, email, calls and business operations in one system
StageNot given Startup
FoundedNot given 2026
Based inIN AT
Pricing modelFreemium Freemium
PricingFree trial available with 2-minute setup. Monthly: $2/day ($60 for 30 days). Yearly: $1/day ($360 for 360 days, saving $360). Custom plans available for high volume or multiple numbers. Free: €0 forever (3 users, 1 brand, 1,000 outgoing messages/month, 200 call minutes/month, 2 GB). Cloud Pro: €20/month during Alpha & Beta (€40/month from Live), unlimited users and brands, 10 GB, yearly €240 (€480 from Live). Self-hosted Founder licence: €10/month locked in during Alpha/Beta (€20/m
Key features
  • Shared team inbox with conversation assignment and internal notes
  • AI-powered reply generation from OpenAI, Anthropic, or Gemini with knowledge base
  • No-code visual workflow builder with triggers, conditions, and webhooks
  • Broadcast campaigns with delivery and read rate tracking
  • Kanban sales pipelines linked to conversations
  • Contact management with tags, custom fields, and phone deduplication
  • Claude and ChatGPT connectors for AI assistant integration
  • Google Sheets add-on for bulk messaging
  • WhatsApp Business app coexistence
  • Public REST API and MCP protocol support
  • Omnichannel inbox for WhatsApp, email, Facebook Messenger, Instagram, phone and web chat
  • CRM with contacts, companies, deals and pipeline management
  • Built-in phone system with IVR, queues, voicemail and click-to-call
  • Automation rules, auto-replies, macros and rule-based chatbots
  • Invoicing, payments, dunning and finance export for tax advisors
  • Email, SMS and WhatsApp marketing campaigns with segments
  • Calendar, booking links, reminders and video call appointments
  • AI assistance for templates, flows and translations on your own AI key
  • Team time tracking with flextime, vacation and shift planning
  • Facebook and Instagram post scheduling with content calendar
What makes it different
  • All features included in every plan with no per-seat AI fees or feature gates
  • Uses official Meta Cloud API for WhatsApp Business integration
  • AI knowledge base uses hybrid retrieval for context-aware answers
  • 2-minute setup with no technical configuration required
  • Significantly cheaper pricing than other WhatsApp automation platforms
  • All customer channels and business operations unified in one inbox with one login instead of multiple disconnected tools
  • Built-in phone system with IVR and queues, not requiring separate telephony software
  • Finance module with tax export tailored for multiple countries (Austria, Germany, Switzerland)
  • Available as cloud-hosted or fully self-hosted Docker with same feature set and data portability
Community votes00
DR (Domain Rating by Ahrefs)33 no change since last check12 no change since last check
Trust Flow (Majestic)46
Citation Flow (Majestic)633
Referring domains (Majestic)319

6 details filled in for both companies.

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