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RightDesk vs Replai

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

RightDesk compared with Replai
DetailRightDesk logo RightDeskReplai logo Replai
What it doesAI-powered platform unifying CRM, documentation, and customer support AI-powered WhatsApp CRM for team sales and customer automation
StageNot given Not given
FoundedNot given Not given
Based inNot given IN
Pricing modelFreemium Freemium
PricingFree plan with unlimited seats, 1,000 records, 5,000 campaign sends/month, 10 envelopes/month, email channel and 50 AI credits. Desk plan $79/month (billed annually) or $99/month includes unlimited seats, 50,000 records, 100,000 campaign sends/month, 100 envelopes/month, email/LINE/WhatsApp, 200 AI Free trial available with 2-minute setup. Monthly: $2/day ($60 for 30 days). Yearly: $1/day ($360 for 360 days, saving $360). Custom plans available for high volume or multiple numbers.
Key features
  • Pipeline management with deal tracking and KPI reporting
  • Omnichannel support ticketing via email, LINE, and WhatsApp
  • Knowledge base with public help centers and internal wikis
  • Drip campaigns and newsletters with live CRM data
  • E-signature with contract routing and audit trail
  • Support Agent AI that answers from knowledge base
  • SDR Agent for lead enrichment and qualification
  • Unified customer timeline with support, agreements, pipeline, and campaigns
  • Two-way email, LINE, and WhatsApp sync
  • Shared team inbox with conversation assignment and internal notes
  • AI-powered reply generation from OpenAI, Anthropic, or Gemini with knowledge base
  • No-code visual workflow builder with triggers, conditions, and webhooks
  • Broadcast campaigns with delivery and read rate tracking
  • Kanban sales pipelines linked to conversations
  • Contact management with tags, custom fields, and phone deduplication
  • Claude and ChatGPT connectors for AI assistant integration
  • Google Sheets add-on for bulk messaging
  • WhatsApp Business app coexistence
  • Public REST API and MCP protocol support
What makes it different
  • Single unified customer record across sales, support, onboarding and campaigns
  • Pay only for agent actions that help customers; drafts and triage are free
  • Five integrated products eliminate context loss between departments
  • AI agents accessible and ready to deploy in minutes
  • All features included in every plan with no per-seat AI fees or feature gates
  • Uses official Meta Cloud API for WhatsApp Business integration
  • AI knowledge base uses hybrid retrieval for context-aware answers
  • 2-minute setup with no technical configuration required
  • Significantly cheaper pricing than other WhatsApp automation platforms
Community votes00
DR (Domain Rating by Ahrefs)6 no change since last check33 no change since last check
Trust Flow (Majestic)184
Citation Flow (Majestic)346
Referring domains (Majestic)353

5 details filled in for both companies.

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