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Replai vs Waybill CRM

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Replai compared with Waybill CRM
DetailReplai logo ReplaiWaybill CRM logo Waybill CRM
What it doesAI-powered WhatsApp CRM for team sales and customer automation Freight forwarding CRM software connecting customer relationships, quotations, shipments, documents, invoicing and job profitability
StageNot given Not given
FoundedNot given Not given
Based inIN US
Pricing modelFreemium Not given
PricingFree trial available with 2-minute setup. Monthly: $2/day ($60 for 30 days). Yearly: $1/day ($360 for 360 days, saving $360). Custom plans available for high volume or multiple numbers. Not given
Key features
  • Shared team inbox with conversation assignment and internal notes
  • AI-powered reply generation from OpenAI, Anthropic, or Gemini with knowledge base
  • No-code visual workflow builder with triggers, conditions, and webhooks
  • Broadcast campaigns with delivery and read rate tracking
  • Kanban sales pipelines linked to conversations
  • Contact management with tags, custom fields, and phone deduplication
  • Claude and ChatGPT connectors for AI assistant integration
  • Google Sheets add-on for bulk messaging
  • WhatsApp Business app coexistence
  • Public REST API and MCP protocol support
  • Inquiry and quotation workflow with rate requests and approval stages
  • Shipment operations with cargo routing, parties and movement tracking
  • Bills of lading and freight documentation generation
  • Customs clearance tracking and documentation
  • Job costing with sales and purchase invoicing
  • Gross margin and profitability reporting
  • Role-based access for sales, operations, documentation and finance teams
  • Multi-office support with office-aware permissions
  • Shipment event tracking and milestone management
  • Support for air, sea and courier shipment modes
What makes it different
  • All features included in every plan with no per-seat AI fees or feature gates
  • Uses official Meta Cloud API for WhatsApp Business integration
  • AI knowledge base uses hybrid retrieval for context-aware answers
  • 2-minute setup with no technical configuration required
  • Significantly cheaper pricing than other WhatsApp automation platforms
  • Connected freight job record that eliminates disconnected systems and keeps customer, quotation, shipment and financial data together
  • Purpose-built for freight forwarding with workflows designed around how freight operations actually work
  • Clear visibility of job profitability and margins from inquiry through invoicing
  • Standardized workflows for multi-office operations with centralized control
  • One job record that flows data from sales through operations, documentation and finance automatically
Community votes00
DR (Domain Rating by Ahrefs)33 no change since last check1 no change since last check
Trust Flow (Majestic)44
Citation Flow (Majestic)617
Referring domains (Majestic)39

4 details filled in for both companies.

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