Customer Support & Success
InputBuffer
AI-organized feedback for anyone building software
Collects feedback from users and AI agents, automatically organizes it into categories, and answers questions about it.
Overview

A look at inputbuffer.io
InputBuffer is a feedback collection and organization platform that gathers input from users, AI agents, support tickets, and custom systems through an API or web widget. The platform uses AI to automatically categorize feedback without manual tagging, allowing teams to ask questions in plain English and receive answers with citations to the underlying feedback.
The service supports multiple feedback sources: a web widget for in-app feedback collection, an API for integration with custom systems, and planned integrations with GitHub, Slack, and app store reviews. Teams can collect feedback directly from their applications or from agents running their products, with agents able to report issues back to the platform through customizable instructions embedded in prompts or documentation.
Users can query their feedback database in natural language and receive summarized answers backed by specific feedback items. The platform is currently early in development with custom pricing available through direct contact.
Feature notes
- Automatic AI categorization without manual tagging
- Natural language query interface for feedback analysis
- Collects feedback from users, agents, and custom systems
- Web widget for in-app feedback collection
- API for feedback submission and integration
- Agent feedback reporting with embedded instructions
- Feedback answers cited with source items
- Planned integrations with GitHub, Slack, and app stores
Pricing
Pricing model: Contact for pricing
Custom pricing based on needs
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FAQ
- How do I add feedback collection to my application?
- You can add feedback collection by dropping in a script tag that adds the feedback widget with no backend needed. The widget can be embedded as an inline feedback bar or opened as a modal, and you can configure it to attach feedback to specific pages or API endpoints.
- Can AI agents report problems with my product?
- Yes, agents can report problems by sending feedback to the same API endpoint as users. You can add instructions to your prompts, documentation, or other agent-accessible surfaces that tell agents how to report issues when they encounter problems.
- How does InputBuffer organize feedback?
- InputBuffer uses AI to automatically file feedback into categories you define, without requiring manual tagging. You can then query this organized feedback in plain English and receive answers that cite the specific feedback items supporting each answer.
- What feedback sources does InputBuffer support?
- InputBuffer collects feedback from multiple sources including your app via the widget, AI agents, API submissions, and your own systems like support tickets and contact forms. The platform is planning integrations with GitHub issues, Slack, and app store reviews.
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