| What it does | Automated customer support powered by your own content
| AI-organized feedback for anyone building software
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| Stage | Not given
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| Founded | Not given
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| Based in | US
| US
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| Pricing model | Free trial
| Contact for pricing
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| Pricing | Basic: $199/month (1,000 answers per month, 100 pages of knowledge, weekly re-imports, email support). Pro: $299/month (5,000 answers per month, 500 pages of knowledge, re-imports every 3 days, includes Insights, Connectors, Autopilot, Slack bot, WhatsApp, and API access). Growth: Contact for pricin
| Custom pricing based on needs
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| Key features | - Knowledge Vault: Create a secure knowledge base from website content and documents that powers AI responses
- Quick Citations: Every answer includes source links to the exact webpage or document where the information was found
- Insights: Dashboard showing customer questions grouped by topic, knowledge gaps, and complaints summarized
- Connectors: Integrate with Zendesk, Shopify, and Cal.com to enable assistant actions like ticket answering and appointment booking
- Autopilot: Ask questions in plain language to pull insights from your customer support data
- Slack bot: Get alerts and digests in Slack when customers hit common problems
- API access: Connect with Claude, Cursor, or build custom integrations over MCP
- WhatsApp integration: Message your assistant and receive alerts on your phone
| - Automatic AI categorization without manual tagging
- Natural language query interface for feedback analysis
- Collects feedback from users, agents, and custom systems
- Web widget for in-app feedback collection
- API for feedback submission and integration
- Agent feedback reporting with embedded instructions
- Feedback answers cited with source items
- Planned integrations with GitHub, Slack, and app stores
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| What makes it different | - Reduce repetitive support questions by 80% in one week according to the site
- 50% cheaper than competitors with transparent flat-rate pricing
- One minute setup with instant AI support, no technical skills required
- Every answer backed by Quick Citations to verified sources for customer trust
- AI automatically identifies knowledge gaps and suggests article topics to fill them
| - Captures feedback from AI agents as well as users
- Automatic categorization without requiring manual tagging setup
- Query feedback in plain English with cited answers
- Single unified inbox for all feedback sources
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 19 ● no change since last check | 2 ● no change since last check |
| Trust Flow (Majestic) | 18 | 1 |
| Citation Flow (Majestic) | 21 | 22 |
| Referring domains (Majestic) | 137 | 9 |