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9ance

AI voice CRM that updates your pipeline when you speak, in 140+ languages

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9ance makes NeeN AI CRM, a voice-powered platform that captures sales updates through natural speech in 140+ languages, integrating WhatsApp and field tracking.

Overview

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9ance offers NeeN AI CRM, an AI-powered platform designed for sales teams to update their pipeline, contacts, and follow-ups through voice commands in 140+ languages rather than manual data entry. The platform includes WhatsApp CRM for lead capture and automation, TeleCRM for AI-powered calling, field force GPS tracking, and lead management integrated from marketplaces like IndiaMART. Teams can update deals, log activities, and manage customer relationships hands-free while on sales calls or in the field.

The product targets Indian SMBs and includes mobile apps for Android and iOS, desktop clients for Windows and Mac, and unified analytics dashboards. NeeN AI claims to save sales reps 3+ hours daily on administrative tasks through automation, with 1,500+ active users across manufacturing, real estate, education, finance, and service industries.

Pricing

Pricing model: Freemium

Free plan for up to 3 users with core CRM features. Paid plans start at ₹799/user/month (Starter plan). Pricing excludes 18% GST. Annual plans offer 2 months free. WhatsApp messaging billed separately by Meta at approximately ₹1.09 per marketing message to Indian numbers.

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FAQ

What is NeeN AI CRM?
NeeN AI CRM is a voice and chat conversational CRM where instead of filling forms, you talk to your CRM in 140+ languages. You speak, NeeN AI listens and understands, then manages leads, deals, contacts, pipeline, follow-ups and provides AI-powered insights through natural conversation.
How does voice conversation work in NeeN AI?
You click the microphone or say your command in any of 140+ languages including Hindi, Tamil, Telugu, Marathi and Bengali. For example: 'Add a new lead — Rahul from Acme Corp, interested in enterprise plan.' NeeN AI creates the lead and engages in a real two-way conversation, asking clarifying questions as needed rather than just converting voice to text.
Can NeeN AI replace Salesforce, HubSpot, or Zoho?
Yes, for most sales teams. NeeN AI includes all core CRM features — lead management, deal pipeline, contact database, activity tracking, reporting, and integrations. The key difference is the voice-first interface which provides higher adoption rates. NeeN AI helps migrate data from existing CRMs and can also work alongside existing systems via API for enterprises with complex customizations.
Is there a free trial?
Yes, NeeN AI offers a 14-day free trial on all paid plans with no credit card required. There is also a free plan for up to 3 users that does not expire and includes core CRM features like lead management, contact management, deal pipeline and basic reporting.
What is NeeN AI CRM and how does it work?
NeeN AI CRM is a voice + chat conversational CRM. Instead of filling forms and clicking through menus, you simply talk to your CRM — in any of 140+ languages. Say 'Add a new lead from today's call with Rahul at Acme Corp' and NeeN AI creates the lead, asks clarifying questions, and confirms. It also works via chat. All your leads, deals, contacts, pipeline, and follow-ups are managed through natural conversation.

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