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Replai vs 9ance

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Replai compared with 9ance
DetailReplai logo Replai9ance logo 9ance
What it doesAI-powered WhatsApp CRM for team sales and customer automation AI voice CRM that updates your pipeline when you speak, in 140+ languages
StageNot given Established
FoundedNot given 2020
Based inIN IN
Pricing modelFreemium Freemium
PricingFree trial available with 2-minute setup. Monthly: $2/day ($60 for 30 days). Yearly: $1/day ($360 for 360 days, saving $360). Custom plans available for high volume or multiple numbers. Free plan for up to 3 users with core CRM features. Paid plans start at ₹799/user/month (Starter plan). Pricing excludes 18% GST. Annual plans offer 2 months free. WhatsApp messaging billed separately by Meta at approximately ₹1.09 per marketing message to Indian numbers.
Key features
  • Shared team inbox with conversation assignment and internal notes
  • AI-powered reply generation from OpenAI, Anthropic, or Gemini with knowledge base
  • No-code visual workflow builder with triggers, conditions, and webhooks
  • Broadcast campaigns with delivery and read rate tracking
  • Kanban sales pipelines linked to conversations
  • Contact management with tags, custom fields, and phone deduplication
  • Claude and ChatGPT connectors for AI assistant integration
  • Google Sheets add-on for bulk messaging
  • WhatsApp Business app coexistence
  • Public REST API and MCP protocol support
Not given
What makes it different
  • All features included in every plan with no per-seat AI fees or feature gates
  • Uses official Meta Cloud API for WhatsApp Business integration
  • AI knowledge base uses hybrid retrieval for context-aware answers
  • 2-minute setup with no technical configuration required
  • Significantly cheaper pricing than other WhatsApp automation platforms
  • Voice-first interface eliminates data entry friction - sales reps update CRM by speaking naturally, saving 3+ hours daily
  • Supports 140+ languages including regional Indian languages like Hindi, Tamil, Telugu, Marathi, Bengali
  • Unified platform combining voice CRM, WhatsApp, TeleCRM and field tracking - no need for multiple tools
  • Pricing optimized for Indian SMBs starting at ₹799/month with no hidden fees
Community votes00
DR (Domain Rating by Ahrefs)33 no change since last check37 no change since last check
Trust Flow (Majestic)46
Citation Flow (Majestic)618
Referring domains (Majestic)330

5 details filled in for both companies.

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