The-Y CRM vs 9ance

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

The-Y CRM compared with 9ance
Detail	The-Y CRM	9ance
What it does	All-in-one team inbox for WhatsApp, email, calls and business operations in one system	AI voice CRM that updates your pipeline when you speak, in 140+ languages
Stage	Startup	Established
Founded	2026	2020
Based in	AT	IN
Pricing model	Freemium	Freemium
Pricing	Free: €0 forever (3 users, 1 brand, 1,000 outgoing messages/month, 200 call minutes/month, 2 GB). Cloud Pro: €20/month during Alpha & Beta (€40/month from Live), unlimited users and brands, 10 GB, yearly €240 (€480 from Live). Self-hosted Founder licence: €10/month locked in during Alpha/Beta (€20/m	Free plan for up to 3 users with core CRM features. Paid plans start at ₹799/user/month (Starter plan). Pricing excludes 18% GST. Annual plans offer 2 months free. WhatsApp messaging billed separately by Meta at approximately ₹1.09 per marketing message to Indian numbers.
Key features	Omnichannel inbox for WhatsApp, email, Facebook Messenger, Instagram, phone and web chat CRM with contacts, companies, deals and pipeline management Built-in phone system with IVR, queues, voicemail and click-to-call Automation rules, auto-replies, macros and rule-based chatbots Invoicing, payments, dunning and finance export for tax advisors Email, SMS and WhatsApp marketing campaigns with segments Calendar, booking links, reminders and video call appointments AI assistance for templates, flows and translations on your own AI key Team time tracking with flextime, vacation and shift planning Facebook and Instagram post scheduling with content calendar	Not given
What makes it different	All customer channels and business operations unified in one inbox with one login instead of multiple disconnected tools Built-in phone system with IVR and queues, not requiring separate telephony software Finance module with tax export tailored for multiple countries (Austria, Germany, Switzerland) Available as cloud-hosted or fully self-hosted Docker with same feature set and data portability	Voice-first interface eliminates data entry friction - sales reps update CRM by speaking naturally, saving 3+ hours daily Supports 140+ languages including regional Indian languages like Hindi, Tamil, Telugu, Marathi, Bengali Unified platform combining voice CRM, WhatsApp, TeleCRM and field tracking - no need for multiple tools Pricing optimized for Indian SMBs starting at ₹799/month with no hidden fees
Community votes	0	0
DR (Domain Rating by Ahrefs)	12 no change since last check	37 no change since last check
Trust Flow (Majestic)	6	6
Citation Flow (Majestic)	33	18
Referring domains (Majestic)	19	30

7 details filled in for both companies.

More alternatives to The-Y CRM More alternatives to 9ance