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Chirpy

In-product feedback, roadmaps and changelogs for SaaS teams

Collect text, voice and screen feedback inside your SaaS product. Organise requests, share your roadmap and close the loop with changelogs.

Overview

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A look at chirpy.so

Chirpy is an in-product feedback tool that lets SaaS teams collect text, voice and screen recordings directly from users within their product. The platform organises feedback into smart topics, allows teams to share public roadmaps showing what they're considering and building, and publishes changelogs to keep users informed about shipped updates. It includes targeted nudges to ask specific questions at the right time, metrics to track team responsiveness and changelog engagement, and integrations with AI coding agents through MCP to help plan fixes.

Feature notes

  • Text, voice and screen feedback collection
  • Smart topics to organise feedback
  • Public roadmap sharing
  • Changelog publishing and tracking
  • Feedback metrics and response tracking
  • AI agent integration through MCP
  • Private screen recordings and screenshots
  • Feedback transcription and translation
  • Team collaboration and discussions

Pricing

Pricing model: Freemium

Free: $0/month (25 feedback items/month, 1 team seat); Indie: $19/month (50 feedback items/month, unlimited team seats, 1 active nudge); Business: $99/month (500 feedback items/month, unlimited team seats, up to 10 active nudges). Prices in USD, billed monthly.

FAQ

Do my users need a Chirpy account?
No. Users can send feedback, read replies and explore your roadmap and changelog inside your product, without a separate Chirpy account. You can pass your existing user identity to keep conversations connected across sessions.
Are screen recordings and screenshots public?
No. Recordings and screenshots stay private to authorised workspace members, even when the associated feedback has a public summary. Users choose what to share.
What are nudges?
Nudges are targeted questions shown inside your product to invite feedback. Choose the audience, pages, timing and frequency, then review the responses in Chirpy. They help you hear from users who might not open the feedback widget themselves.
Can I use Chirpy with AI coding agents?
Yes. Indie and Business include agent handoff and MCP access. Connect tools such as Codex, Claude Code or Cursor so your agent can read feedback and its context and help draft changelog updates.
Is there a free plan?
Yes. Free includes 25 feedback items a month, one team seat, feedback, roadmap and changelog. Nudges, metrics and Smart topics are available on paid plans. No credit card is required.

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