Feedback & reviews
LoomFlows™
Collect high-quality user feedback with Loom videos and annotated screenshots
A feedback collection platform that uses Loom videos and annotated screenshots to help teams gather, organize and prioritize customer feedback.
Overview
A look at loomflows.com
LoomFlows™ helps teams collect and manage customer feedback efficiently using Loom videos and annotated screenshots. Users can capture feature requests, bugs, and testimonials in visual format, then organize feedback through filtering, sorting, and search capabilities.
The platform includes a feedback forum where customers can prioritize and vote on roadmap items, and a feedback CRM for internal team discussions. It replaces manual processes like email and spreadsheets with a centralized system for both internal and external collaboration.
Feature notes
- Loom video and annotated screenshot collection
- Feedback organization with filtering, sorting and search
- Feedback analytics dashboard
- Feedback CRM for customer conversations
- User forum for feature voting and prioritization
- Customizable branded widgets
- One-line code installation
- Customizable emails and forum
Pricing
Launch tier: $0/mo (free); BYOK tier: $3/mo; Bootstrapper tier: $7/mo; Scale tier: $24/mo. All plans include customizable widgets, analytics, and Loom video feedback. Free tier limited to 10 pieces of feedback per month with 1-month retention. Paid tiers offer unlimited feedback and longer retention
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FAQ
- What can I capture with LoomFlows™?
- You can use Loom videos and annotated screenshots to capture feature requests, bugs, testimonials, and more.
- How long is feedback retained?
- Retention depends on your plan. The free Launch tier retains feedback for 1 month, Bootstrapper for 3 months, and Scale tier for 6 months.
- How quickly can I set up LoomFlows™?
- Setup takes less than 5 minutes. You customize and brand your widget, then install it in one line of code.
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