Feedback & reviews
Sensa
Anonymous visitor feedback for physical spaces
A tap-based feedback kiosk that turns any tablet into an anonymous survey terminal for physical spaces like libraries, museums, and shops.
Overview
A look at sensahq.com
Sensa is a visitor feedback tool for physical spaces including libraries, museums, bookstores and shops. It transforms any tablet into an anonymous feedback kiosk where visitors answer one to a few questions with a single tap—using a smiley face, 0–10 scale, or yes/no responses—and staff see results on a live dashboard broken down by location.
The software requires no dedicated hardware, runs in the browser on any iPad or Android tablet you already own, and operates anonymously by default. Visitors don't log in, and Sensa doesn't collect names or emails. All data is stored in the European Union and the platform is GDPR-compliant.
Setup takes about ten minutes from sign-up to first response. The platform supports multiple languages including English and Slovak, and offers a free tier, Starter plan, Pro plan, and custom enterprise options with no setup fees or contracts.
Feature notes
- Smiley scale, 0–10 NPS, and Likert scale feedback options
- Runs on any iPad or Android tablet
- GDPR-compliant and anonymous by design
- Live dashboard with trends and location filtering
- Multi-location survey management
- Real-time response tracking
- 15-minute setup with no IT team required
- Optional free-text comments collection
Pricing
Pricing model: Freemium
Free: €0/month with 1 location, 1 survey, 1 question, 1,000 responses/month. Starter: €9/month or €84/year (3 locations, 3 surveys, 3 questions per survey, 25,000 responses/month). Pro: €49/month or €468/year (20 locations, unlimited surveys, unlimited questions, unlimited responses). Custom: contac
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FAQ
- Do you have a free plan?
- Yes, Sensa offers a free plan with 1 location, 1 survey, 1,000 responses per month, forever free, with no credit card required.
- Can I cancel anytime?
- Yes, you can cancel anytime with no contracts or penalties. When you cancel, you keep access until the end of your current billing period.
- Is there a setup fee?
- No, Sensa has no setup fees ever. You pay only for the subscription.
- Can I upgrade or downgrade my plan?
- Yes, you can change plans at any time, with changes taking effect at the next billing cycle.
- Where is my data stored?
- All data is hosted in the EU on Supabase, built on PostgreSQL. Connections are encrypted in transit, and all feedback is anonymous by default with no personal data collected unless you choose to provide it.
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