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LoomFlows™ vs Ecoutez

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

LoomFlows™ compared with Ecoutez
DetailLoomFlows™ logo LoomFlows™Ecoutez logo Ecoutez
What it doesCollect high-quality user feedback with Loom videos and annotated screenshots In-app surveys triggered by what your users do
StageNot given Not given
FoundedNot given Not given
Based inNot given Not given
Pricing modelNot given Freemium
PricingLaunch tier: $0/mo (free); BYOK tier: $3/mo; Bootstrapper tier: $7/mo; Scale tier: $24/mo. All plans include customizable widgets, analytics, and Loom video feedback. Free tier limited to 10 pieces of feedback per month with 1-month retention. Paid tiers offer unlimited feedback and longer retention Free plan at $0/mo includes 1 project, 1 published widget, 200 responses per month, and 30 days data retention. Starter at $4.99/mo adds multi-field forms and 1,000 responses per month. Pro at $19/mo includes unlimited published widgets and 5,000 responses per month. Scale at $49/mo supports 10 proj
Key features
  • Loom video and annotated screenshot collection
  • Feedback organization with filtering, sorting and search
  • Feedback analytics dashboard
  • Feedback CRM for customer conversations
  • User forum for feature voting and prioritization
  • Customizable branded widgets
  • One-line code installation
  • Customizable emails and forum
  • Event-based trigger system with AND/OR logic for precise feedback firing
  • Four feedback formats: star ratings, numeric scores, open messages, and multi-field forms
  • Real-time response dashboard with automatic sentiment and theme tagging
  • Single JavaScript snippet installation with no backend changes required
  • Live preview widget builder before deploying
  • AI-powered feedback analysis with automatic insights
  • Works across all web products and frameworks without external survey links
  • Data retention from 30 days to 2 years depending on plan
What makes it different
  • Visual feedback with Loom videos instead of text-based feedback
  • Replaces email and spreadsheet-based feedback workflows
  • Customers can participate in roadmap prioritization
  • Five-minute setup process
  • Free tier available with no credit card required
  • Asks only when it matters: feedback triggered at the exact moment of user action, not on random timers
  • Context-rich responses: every answer includes the event, user, and path that led to it for actionable insights
  • Automatic sentiment detection and theme tagging without manual synthesis
  • Respects user attention with recontact controls and frequency caps
  • One-line installation with no additional engineering per question
Community votes00
DR (Domain Rating by Ahrefs)10 +4 (up) since last check15 no change since last check
Trust Flow (Majestic)38
Citation Flow (Majestic)2122
Referring domains (Majestic)3613

4 details filled in for both companies.

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