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CRM

BrickByClick

AI receptionist, CRM, crew app and payments for local service businesses

All-in-one system for local service businesses combining an AI receptionist that answers calls and books appointments, a CRM with pipeline and calendar for the

Overview

Screenshot of the BrickByClick homepage

A look at brickbyclick.ai

BrickByClick is a purpose-built CRM and operating system for local service businesses including plumbers, electricians, HVAC contractors, roofers, landscapers and cleaners. The platform integrates five core components: an AI receptionist that answers calls 24/7 and books appointments; an office CRM with pipeline and calendar tailored to service industry workflows; a mobile crew app with work orders, job photos, checklists and time tracking; online payment processing for estimates and invoices; and automatic business reporting with job costing and profitability tracking. Setup takes about two weeks with the company handling configuration of the receptionist, CRM pipeline stages for the user's industry, website setup, and team training. The platform works on phones with or without signal and includes automatic follow-up emails, customer portals, online booking, texting capabilities, and integrations with QuickBooks and payment processors.

Feature notes

  • Mobile crew app with work orders and photos
  • Online estimates and invoice payments
  • Job costing with profitability tracking
  • Daily and monthly business reports
  • Customer portal with job tracking
  • Crew app works offline with no signal
  • QuickBooks Online and accounting software integration

Pricing

Pricing model: Paid

Starter $99/month (CRM with crew app, online payments, free website); Front Office $399/month (adds AI receptionist with 500 minutes/month, texting, custom domain website, team setup); Growth $599/month; Total Growth $999/month; limited-time offer Front Office at $249/month locked for 12 months (thr

FAQ

How is BrickByClick different from a general-purpose CRM?
Most CRMs stop at the office, but BrickByClick also answers your phone, puts the work order and payment collection on the crew's phone, takes card and bank payments on invoices, and counts what each job made with a monthly business report. All in one login and one monthly plan.
How long does it take to get up and running?
About two weeks from your demo to live. The company sets up your receptionist with your hours, services and prices, configures the CRM for your industry, builds your website, and walks you and your crew through the system.
What text message features are included?
Text customers from your inbox or contact records with replies saved to their contact. Missed callers automatically get a text, customers receive visit reminders, and crew can send 'On my way' messages in one tap. Texting activates once your business number is registered with phone carriers during setup.
Is this a custom CRM?
It's one product, set up for your business: pipeline stages, services and labels for your industry, your hours and prices for the receptionist, your team's logins, and your website. We do the setup with you in about two weeks, so you're not configuring software on your own.
How is it different from a general-purpose CRM?
Most CRMs stop at the office. BrickByClick also answers your phone, puts the work order and Get paid on the crew's phone, takes card and bank payments on the invoice, and counts what each job made, with a business report every month. One login, one monthly plan.

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