| What it does | Data management platform for unstructured data to power AI agents and customer experiences
| Website chatbot and multichannel AI customer support platform
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| Freemium
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| Key features | - Customer Success management
- Customer Support automation
- Personalized customer experience
- Documentation management
- Unstructured data integration
- ServiceNow integration
| - Multi-channel deployment across website, WhatsApp, Telegram, LINE, Facebook, Instagram, Discord
- Human handoff with conversation context
- Bot Knowledge for answers grounded in documents
- Built-in helpdesk and ticket management
- Scheduled Agent Tasks for recurring work
- Commerce platform integration with real-time data
- Abuse Guard moderation and safety filters
- Sentry visitor analytics
- Pay-per-use pricing with hard spend caps
- Selectable AI models from model marketplace
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| What makes it different | - Powers AI agents with enterprise unstructured data for personalized, context-aware interactions
- Enables service teams to automate interactions and improve agent assistance
- Integrates unstructured data from various sources for comprehensive customer understanding
- Transforms product information into intuitive self-serve experiences
| - No subscription fees, pay only for conversations used with hard spend caps and transparent per-token pricing
- Single AI assistant deployed across all channels from one platform
- Real-time integration with commerce platforms reads live orders and inventory
- Cost per resolved ticket under a dime
- Answers grounded in merchant's own documents and knowledge base
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| Free plan | Not given
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| Open source | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 66 ● no change since last check | 43 ● no change since last check |
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| Trust Flow (Majestic) | 33 | 4 |
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| Citation Flow (Majestic) | 40 | 24 |
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| Referring domains (Majestic) | 258 | 21 |
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Zoomin
ProxyAI