| What it does | Data management platform for unstructured data to power AI agents and customer experiences
| Content moderation using AI and human moderators
|
|---|
| Stage | Not given
| Not given
|
|---|
| Founded | Not given
| 2023
|
|---|
| Based in | Not given
| SK
|
|---|
| Pricing model | Not given
| Freemium
|
|---|
| Pricing | Not given
| Not given
|
|---|
| Key features | - Customer Success management
- Customer Support automation
- Personalized customer experience
- Documentation management
- Unstructured data integration
- ServiceNow integration
| - 24/7 AI-powered comment monitoring and automatic hiding of unwanted content
- Human moderation review for comments below 95% confidence threshold
- Customizable moderation rules for vulgar, offensive, sexual and brand-specific content
- Audience sentiment analysis and content performance insights
- Auto-likes and suggested replies for engagement automation
- Watchlist of top fans and haters
- Ads moderation for comment sections under advertisements
- Custom keyword blocking and filtering
- Native-speaker human moderators understanding context, slang and irony
- Fake account identification
|
|---|
| What makes it different | - Powers AI agents with enterprise unstructured data for personalized, context-aware interactions
- Enables service teams to automate interactions and improve agent assistance
- Integrates unstructured data from various sources for comprehensive customer understanding
- Transforms product information into intuitive self-serve experiences
| - 95% accuracy achieved through combination of AI and human judgment
- Save 30% of social media manager's time compared to manual moderation
- Reduces harmful comments from 21% to 10% while increasing total engagement
- Native-speaking moderators who understand cultural context and emerging threats
- Works across multiple social networks in multiple languages
|
|---|
| Free plan | Not given
| Not given
|
|---|
| Open source | Not given
| Not given
|
|---|
| Platforms | Not given
| Not given
|
|---|
| Public API | Not given
| Not given
|
| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 66 ● no change since last check | 29 ▲ +1 (up) since last check |
| Trust Flow (Majestic) | 33 | 13 |
| Citation Flow (Majestic) | 40 | 31 |
| Referring domains (Majestic) | 258 | 180 |