| What it does | AI Customer Feedback & Intelligence Platform
| Free and Pro tools for spotting patterns in GA4, Search Console, and AI search results
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| Stage | Not given
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| Pricing model | Paid
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| Pricing | Custom pricing based on feedback volume, scale, and CX goals. Separate plans for Feedback Management and AI Feedback Intelligence, with option to bundle. Pricing based on number of responses and data credits.
| Free tools: Seasonal Spiral, Timing Grid, and Search Seasonality are free. AI Answer Monitor and AI Answer Stability require a free account with 30 AI credits per month. Tools Pro: £29/month (Solo with 145 AI credits) or £79/month (Agency with 400 AI credits). 14-day free trial available.
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| Key features | - Survey builder with drag-and-drop interface
- Multichannel feedback collection via email, SMS, WhatsApp, web, in-app, offline
- Thematic analysis and entity extraction
- Sentiment and emotion analysis
- Role-based dashboards
- AI Co-pilot for business queries
- CX automation and workflow automation
- Integration with CRMs and helpdesks
- Impact analysis linking themes to CX metrics
| - Seasonal Spiral: Visualize daily GA4 and Search Console data as a spiral chart to spot weekly rhythms and seasonal patterns
- Timing Grid: Day-of-week and hour-of-day heatmap for GA4 traffic to identify peak windows for ad spend and engagement
- Search Seasonality: Eight years of monthly Google search volume data as spirals and calendars sorted by peak month
- AI Answer Monitor: Track how often AI engines mention your brand and whether Google AI Overviews link to you
- AI Answer Stability: Ask five AI engines the same question multiple times to measure mention frequency and consistency
- Free tools run entirely in your browser with no server processing of raw analytics data
- Monday email digest tracking new domains in top 10 for tracked keywords (Tools Pro)
- GA4 Tracking Health alerts when tracking breaks (Tools Pro, beta)
- Topic scans showing brands, cited sources and queries behind AI answers (Tools Pro)
- Saved views and cross-tool annotations for tracking and organization (Tools Pro)
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| What makes it different | - Unified feedback from multiple sources into one AI-powered platform
- GenAI-powered analysis of unstructured feedback at scale
- Enterprise-scale security and compliance
| - Pattern visualization that reveals what line charts hide: weekly rhythms, seasonal cycles, and year-on-year shifts at a glance
- Combines traffic analysis (GA4 and Search Console) with discovery analysis (search demand and AI mentions) in one suite
- Privacy-first design: free tools process all data client-side with no server involvement of raw analytics data
- AI mention tracking across five engines: ChatGPT, Gemini, Perplexity, Claude, and Google AI Mode
- Eight years of historical search demand data to plan content before seasonality peaks
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 76 ● no change since last check | 30 ▲ +4 (up) since last check |
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| Trust Flow (Majestic) | 33 | 25 |
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| Citation Flow (Majestic) | 49 | 33 |
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| Referring domains (Majestic) | 2806 | 38 |
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Zonka Feedback
DATA HIT Tools