| What it does | Omnichannel AI customer support platform with live chat, ticketing, remote assistance, and voice & video calls
| AI customer support in one shared inbox with live chat, WhatsApp, Instagram, Telegram, and email
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| Stage | Not given
| Startup
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| Founded | Not given
| 2025
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| Based in | SG
| MA
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| Pricing model | Freemium
| Freemium
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| Pricing | Not given
| Free plan with shared inbox and website chat, 2 seats, and 5 AI conversations included. Mini plan at $20/month with 5 seats and $5 included AI credits. Essentials at $95/month with 10 seats and $25 included AI credits. Plus at $295/month with 50+ seats and $75 included AI credits. Annual billing ava
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| Key features | - Unlimited conversations with no pay-per-use fees
- Real-time two-way auto-translation for global communication
- AI Copilot assistant with suggested replies
- Screen sharing and live annotation for remote assistance
- Multi-device sync across app, desktop, and web
- Audio and video calls for direct communication
- Knowledge base management with AI learning
- Conversation summaries and analytics reports
- Automated workflows and intelligent routing
- Open APIs and webhook support for custom integrations
| - Shared inbox for all customer conversations
- Live chat widget with one-line installation
- Multi-channel support: website chat, WhatsApp, Instagram, Telegram, email
- AI agents trained on your own knowledge base and docs
- Ticketing system for ongoing work
- Workflow automation builder
- Team assignment and routing rules
- Support analytics and CSAT ratings
- Desktop app for macOS with Windows coming soon
- Conversation history and context preservation across channels
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| What makes it different | - No growth fees with unlimited conversations and chats for all plans
- Built-in real-time translation eliminates language barriers for global teams
- AI reduces support workload by freeing up to 80% of effort
- Remote assistance with screen sharing resolves complex issues in seconds
- Unified workspace combines support and team collaboration to reduce back-and-forth
| - All channels in one inbox instead of requiring separate tools
- AI agents trained on your own docs rather than generic responses
- Free plan forever with no time limits or card required
- Significantly cheaper pricing than Zendesk, Intercom and LiveChat
- Designed for simplicity with no complex enterprise software required
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 60 ▲ +1 (up) since last check | 15 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 34 | 5 |
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| Citation Flow (Majestic) | 36 | 31 |
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| Referring domains (Majestic) | 985 | 61 |
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