| What it does | Omnichannel AI customer support platform with live chat, ticketing, remote assistance, and voice & video calls
| On-call paging and alert escalation with repeating push notifications until acknowledged
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| Stage | Not given
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| Founded | Not given
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| Based in | SG
| CA
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| Pricing model | Freemium
| Freemium
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| Pricing | Not given
| Starter plan: Free forever with 3 pagers included, unlimited pages sent, repeating alerts, on-call schedules, escalation policies, iOS & Android apps, email fallback, REST API, and outgoing webhooks. Team plan: $6 USD/pager/month for additional pagers beyond the free 3. SMS & Voice add-on: +$3/pager
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| Key features | - Unlimited conversations with no pay-per-use fees
- Real-time two-way auto-translation for global communication
- AI Copilot assistant with suggested replies
- Screen sharing and live annotation for remote assistance
- Multi-device sync across app, desktop, and web
- Audio and video calls for direct communication
- Knowledge base management with AI learning
- Conversation summaries and analytics reports
- Automated workflows and intelligent routing
- Open APIs and webhook support for custom integrations
| - On-call scheduling with flexible rotation intervals (weekly, biweekly, custom)
- Escalation policies with configurable delay steps
- Multi-channel delivery via push, email, SMS, and voice calls
- Apple Critical Alerts - bypasses silent mode and Do Not Disturb on iOS
- Native iOS and Android mobile apps
- REST API for programmatic page triggering
- iCal calendar integration for on-call schedules
- Maintenance windows for suppressing alerts during planned downtime
- Full audit trail with delivery timestamps and acknowledgement logs
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| What makes it different | - No growth fees with unlimited conversations and chats for all plans
- Built-in real-time translation eliminates language barriers for global teams
- AI reduces support workload by freeing up to 80% of effort
- Remote assistance with screen sharing resolves complex issues in seconds
- Unified workspace combines support and team collaboration to reduce back-and-forth
| - Free tier includes 3 pagers with all core features - no credit card required
- Simpler, more affordable alternative to PagerDuty and OpsGenie
- Built by DevOps professionals with 20+ years of experience
- No manual configuration required - feature-rich but simple to set up
- 99.9% uptime guarantee with servers across Canada and United States
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 60 ▲ +1 (up) since last check | 3 ● no change since last check |
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| Trust Flow (Majestic) | 34 | 6 |
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| Citation Flow (Majestic) | 36 | 25 |
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| Referring domains (Majestic) | 985 | 36 |
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