| What it does | Omnichannel AI customer support platform with live chat, ticketing, remote assistance, and voice & video calls
| AI-organized feedback for anyone building software
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| Stage | Not given
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| Founded | Not given
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| Based in | SG
| US
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| Pricing model | Freemium
| Contact for pricing
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| Pricing | Not given
| Custom pricing based on needs
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| Key features | - Unlimited conversations with no pay-per-use fees
- Real-time two-way auto-translation for global communication
- AI Copilot assistant with suggested replies
- Screen sharing and live annotation for remote assistance
- Multi-device sync across app, desktop, and web
- Audio and video calls for direct communication
- Knowledge base management with AI learning
- Conversation summaries and analytics reports
- Automated workflows and intelligent routing
- Open APIs and webhook support for custom integrations
| - Automatic AI categorization without manual tagging
- Natural language query interface for feedback analysis
- Collects feedback from users, agents, and custom systems
- Web widget for in-app feedback collection
- API for feedback submission and integration
- Agent feedback reporting with embedded instructions
- Feedback answers cited with source items
- Planned integrations with GitHub, Slack, and app stores
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| What makes it different | - No growth fees with unlimited conversations and chats for all plans
- Built-in real-time translation eliminates language barriers for global teams
- AI reduces support workload by freeing up to 80% of effort
- Remote assistance with screen sharing resolves complex issues in seconds
- Unified workspace combines support and team collaboration to reduce back-and-forth
| - Captures feedback from AI agents as well as users
- Automatic categorization without requiring manual tagging setup
- Query feedback in plain English with cited answers
- Single unified inbox for all feedback sources
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 60 ▲ +1 (up) since last check | 2 ● no change since last check |
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| Trust Flow (Majestic) | 34 | 1 |
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| Citation Flow (Majestic) | 36 | 22 |
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| Referring domains (Majestic) | 985 | 9 |
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