| What it does | Omnichannel AI customer support platform with live chat, ticketing, remote assistance, and voice & video calls
| In-product feedback, roadmaps and changelogs for SaaS teams
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| Stage | Not given
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| Founded | Not given
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| Based in | SG
| AU
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| Pricing model | Freemium
| Freemium
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| Pricing | Not given
| Free: $0/month (25 feedback items/month, 1 team seat); Indie: $19/month (50 feedback items/month, unlimited team seats, 1 active nudge); Business: $99/month (500 feedback items/month, unlimited team seats, up to 10 active nudges). Prices in USD, billed monthly.
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| Key features | - Unlimited conversations with no pay-per-use fees
- Real-time two-way auto-translation for global communication
- AI Copilot assistant with suggested replies
- Screen sharing and live annotation for remote assistance
- Multi-device sync across app, desktop, and web
- Audio and video calls for direct communication
- Knowledge base management with AI learning
- Conversation summaries and analytics reports
- Automated workflows and intelligent routing
- Open APIs and webhook support for custom integrations
| - Text, voice and screen feedback collection
- Smart topics to organise feedback
- Public roadmap sharing
- Changelog publishing and tracking
- Feedback metrics and response tracking
- AI agent integration through MCP
- Private screen recordings and screenshots
- Feedback transcription and translation
- Team collaboration and discussions
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| What makes it different | - No growth fees with unlimited conversations and chats for all plans
- Built-in real-time translation eliminates language barriers for global teams
- AI reduces support workload by freeing up to 80% of effort
- Remote assistance with screen sharing resolves complex issues in seconds
- Unified workspace combines support and team collaboration to reduce back-and-forth
| - Captures feedback with screen recordings and voice notes for full context
- Automatically groups related feedback into smart topics
- Lets users see your roadmap and progress in your product
- No per-user pricing - flat plan with feedback allowance
- Integrates with AI coding agents to help plan fixes
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 60 ▲ +1 (up) since last check | 2 ● no change since last check |
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| Trust Flow (Majestic) | 34 | 4 |
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| Citation Flow (Majestic) | 36 | 15 |
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| Referring domains (Majestic) | 985 | 1 |
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