| What it does | Omnichannel AI customer support platform with live chat, ticketing, remote assistance, and voice & video calls
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| Stage | Not given
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| Based in | SG
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| Pricing model | Freemium
| Freemium
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| Pricing | Not given
| Free tier: $0/forever with 1 website, unlimited team members, up to 10 chats/month, 7-day history. Pro: $10/website/month or $99/website/year (saves 17%) with unlimited team members, up to 100 chats/month, 100% whitelabel, unlimited file retention. Custom plans available for more than 100 chats/mont
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| Key features | - Unlimited conversations with no pay-per-use fees
- Real-time two-way auto-translation for global communication
- AI Copilot assistant with suggested replies
- Screen sharing and live annotation for remote assistance
- Multi-device sync across app, desktop, and web
- Audio and video calls for direct communication
- Knowledge base management with AI learning
- Conversation summaries and analytics reports
- Automated workflows and intelligent routing
- Open APIs and webhook support for custom integrations
| - Dedicated thread per ticket for each customer inquiry
- Private team notes using /reply command
- Ultra-lightweight widget under 15KB
- Two-way file and attachment support
- Instant SSE streaming for real-time responses
- Passwordless authentication with Passkeys and email
- Unlimited team members with no per-seat charges
- 100% whitelabel branding on Pro plan
- Multi-site dashboard management
- Full brand customization including colors, greetings and avatars
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| What makes it different | - No growth fees with unlimited conversations and chats for all plans
- Built-in real-time translation eliminates language barriers for global teams
- AI reduces support workload by freeing up to 80% of effort
- Remote assistance with screen sharing resolves complex issues in seconds
- Unified workspace combines support and team collaboration to reduce back-and-forth
| - Flat-rate pricing per website with unlimited team members instead of per-seat charges
- Zero-dependency widget that won't slow down your website or conflict with CSS
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 60 ▲ +1 (up) since last check | 38 ▼ −3 (down) since last check |
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| Trust Flow (Majestic) | 34 | 0 |
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| Citation Flow (Majestic) | 36 | 1 |
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| Referring domains (Majestic) | 985 | 1 |
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