| What it does | AI customer support in one shared inbox with live chat, WhatsApp, Instagram, Telegram, and email
| Website chatbot and multichannel AI customer support platform
|
|---|
| Stage | Startup
| Not given
|
|---|
| Founded | 2025
| Not given
|
|---|
| Based in | MA
| SG
|
|---|
| Pricing model | Freemium
| Freemium
|
|---|
| Pricing | Free plan with shared inbox and website chat, 2 seats, and 5 AI conversations included. Mini plan at $20/month with 5 seats and $5 included AI credits. Essentials at $95/month with 10 seats and $25 included AI credits. Plus at $295/month with 50+ seats and $75 included AI credits. Annual billing ava
| Not given
|
|---|
| Key features | - Shared inbox for all customer conversations
- Live chat widget with one-line installation
- Multi-channel support: website chat, WhatsApp, Instagram, Telegram, email
- AI agents trained on your own knowledge base and docs
- Ticketing system for ongoing work
- Workflow automation builder
- Team assignment and routing rules
- Support analytics and CSAT ratings
- Desktop app for macOS with Windows coming soon
- Conversation history and context preservation across channels
| - Multi-channel deployment across website, WhatsApp, Telegram, LINE, Facebook, Instagram, Discord
- Human handoff with conversation context
- Bot Knowledge for answers grounded in documents
- Built-in helpdesk and ticket management
- Scheduled Agent Tasks for recurring work
- Commerce platform integration with real-time data
- Abuse Guard moderation and safety filters
- Sentry visitor analytics
- Pay-per-use pricing with hard spend caps
- Selectable AI models from model marketplace
|
|---|
| What makes it different | - All channels in one inbox instead of requiring separate tools
- AI agents trained on your own docs rather than generic responses
- Free plan forever with no time limits or card required
- Significantly cheaper pricing than Zendesk, Intercom and LiveChat
- Designed for simplicity with no complex enterprise software required
| - No subscription fees, pay only for conversations used with hard spend caps and transparent per-token pricing
- Single AI assistant deployed across all channels from one platform
- Real-time integration with commerce platforms reads live orders and inventory
- Cost per resolved ticket under a dime
- Answers grounded in merchant's own documents and knowledge base
|
|---|
| Free plan | Not given
| Not given
|
|---|
| Open source | Not given
| Not given
|
|---|
| Platforms | Not given
| Not given
|
|---|
| Public API | Not given
| Not given
|
| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 15 ▲ +1 (up) since last check | 43 ● no change since last check |
| Trust Flow (Majestic) | 5 | 4 |
| Citation Flow (Majestic) | 31 | 24 |
| Referring domains (Majestic) | 61 | 21 |