Sellio vs Monshi

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Sellio compared with Monshi
Detail	Sellio	Monshi
What it does	AI customer support in one shared inbox with live chat, WhatsApp, Instagram, Telegram, and email	AI receptionist that answers calls 24/7 for UK small businesses
Stage	Startup	Startup
Founded	2025	2026
Based in	MA	GB
Pricing model	Freemium	Freemium
Pricing	Free plan with shared inbox and website chat, 2 seats, and 5 AI conversations included. Mini plan at $20/month with 5 seats and $5 included AI credits. Essentials at $95/month with 10 seats and $25 included AI credits. Plus at $295/month with 50+ seats and $75 included AI credits. Annual billing ava	Starter £39/mo (100 minutes, 1 phone number), Professional £79/mo (300 minutes, 1 phone number), Premium £149/mo (750 minutes, 1 phone number). All plans include email summaries, basic knowledge base, and advanced AI training. Overage £0.30/min. Prices in GBP. No VAT charged. Free trial: 7 days, 30
Key features	Shared inbox for all customer conversations Live chat widget with one-line installation Multi-channel support: website chat, WhatsApp, Instagram, Telegram, email AI agents trained on your own knowledge base and docs Ticketing system for ongoing work Workflow automation builder Team assignment and routing rules Support analytics and CSAT ratings Desktop app for macOS with Windows coming soon Conversation history and context preservation across channels	Answers calls 24/7 on first ring Captures caller details and booking information Sends email summaries of calls Trained on your business context Dedicated UK phone number in seconds Call forwarding setup in minutes Answers common questions from knowledge base Handles appointment bookings Keeps calls in your own words and tone All calls recorded
What makes it different	All channels in one inbox instead of requiring separate tools AI agents trained on your own docs rather than generic responses Free plan forever with no time limits or card required Significantly cheaper pricing than Zendesk, Intercom and LiveChat Designed for simplicity with no complex enterprise software required	First-ring answers even when closed or with customers Learns your specific business details instead of using generic scripts Captures useful information so nothing is lost
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	15 +1 (up) since last check	7 −1 (down) since last check
Trust Flow (Majestic)	5	6
Citation Flow (Majestic)	31	13
Referring domains (Majestic)	61	3

8 details filled in for both companies.

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