| What it does | AI customer support in one shared inbox with live chat, WhatsApp, Instagram, Telegram, and email
| Content moderation using AI and human moderators
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| Stage | Startup
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| Founded | 2025
| 2023
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| Based in | MA
| SK
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| Pricing model | Freemium
| Freemium
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| Pricing | Free plan with shared inbox and website chat, 2 seats, and 5 AI conversations included. Mini plan at $20/month with 5 seats and $5 included AI credits. Essentials at $95/month with 10 seats and $25 included AI credits. Plus at $295/month with 50+ seats and $75 included AI credits. Annual billing ava
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| Key features | - Shared inbox for all customer conversations
- Live chat widget with one-line installation
- Multi-channel support: website chat, WhatsApp, Instagram, Telegram, email
- AI agents trained on your own knowledge base and docs
- Ticketing system for ongoing work
- Workflow automation builder
- Team assignment and routing rules
- Support analytics and CSAT ratings
- Desktop app for macOS with Windows coming soon
- Conversation history and context preservation across channels
| - 24/7 AI-powered comment monitoring and automatic hiding of unwanted content
- Human moderation review for comments below 95% confidence threshold
- Customizable moderation rules for vulgar, offensive, sexual and brand-specific content
- Audience sentiment analysis and content performance insights
- Auto-likes and suggested replies for engagement automation
- Watchlist of top fans and haters
- Ads moderation for comment sections under advertisements
- Custom keyword blocking and filtering
- Native-speaker human moderators understanding context, slang and irony
- Fake account identification
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| What makes it different | - All channels in one inbox instead of requiring separate tools
- AI agents trained on your own docs rather than generic responses
- Free plan forever with no time limits or card required
- Significantly cheaper pricing than Zendesk, Intercom and LiveChat
- Designed for simplicity with no complex enterprise software required
| - 95% accuracy achieved through combination of AI and human judgment
- Save 30% of social media manager's time compared to manual moderation
- Reduces harmful comments from 21% to 10% while increasing total engagement
- Native-speaking moderators who understand cultural context and emerging threats
- Works across multiple social networks in multiple languages
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 15 ▲ +1 (up) since last check | 29 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 5 | 13 |
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| Citation Flow (Majestic) | 31 | 31 |
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| Referring domains (Majestic) | 61 | 180 |
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Sellio
elv.ai