| What it does | Website chatbot and multichannel AI customer support platform
| AI support agent that investigates customer issues across connected systems and takes authorized actions in your help desk
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| Stage | Not given
| Startup
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| Founded | Not given
| 2026
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| Based in | SG
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| Pricing model | Freemium
| Paid
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| Pricing | Not given
| Starter: $199/month for up to 300 tickets investigated per month. Growth: $499/month for up to 1,000 tickets investigated per month. Enterprise: custom pricing.
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| Key features | - Multi-channel deployment across website, WhatsApp, Telegram, LINE, Facebook, Instagram, Discord
- Human handoff with conversation context
- Bot Knowledge for answers grounded in documents
- Built-in helpdesk and ticket management
- Scheduled Agent Tasks for recurring work
- Commerce platform integration with real-time data
- Abuse Guard moderation and safety filters
- Sentry visitor analytics
- Pay-per-use pricing with hard spend caps
- Selectable AI models from model marketplace
| - Investigates customer issues across Stripe, Sentry, PostHog, GitHub, and Linear
- Resolves tickets within set permissions
- Follows up when linked issues ship
- Works in Help Scout or Fernand help desk
- Learns from past tickets and suggests reusable lessons
- Can launch Cursor cloud agent for fix proposals with GitHub
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| What makes it different | - No subscription fees, pay only for conversations used with hard spend caps and transparent per-token pricing
- Single AI assistant deployed across all channels from one platform
- Real-time integration with commerce platforms reads live orders and inventory
- Cost per resolved ticket under a dime
- Answers grounded in merchant's own documents and knowledge base
| - Investigates issues across systems instead of just answering from docs
- Provides engineering handoff with investigation already complete
- You control approval rules for each action type
- Responds with average first response time under 2 minutes
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 43 ● no change since last check | 11 ● no change since last check |
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| Trust Flow (Majestic) | 4 | 5 |
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| Citation Flow (Majestic) | 24 | 17 |
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| Referring domains (Majestic) | 21 | 4 |
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ProxyAI
Holly