PingParrot vs Sellio

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

PingParrot compared with Sellio
Detail	PingParrot	Sellio
What it does	On-call paging and alert escalation with repeating push notifications until acknowledged	AI customer support in one shared inbox with live chat, WhatsApp, Instagram, Telegram, and email
Stage	Not given	Startup
Founded	Not given	2025
Based in	CA	MA
Pricing model	Freemium	Freemium
Pricing	Starter plan: Free forever with 3 pagers included, unlimited pages sent, repeating alerts, on-call schedules, escalation policies, iOS & Android apps, email fallback, REST API, and outgoing webhooks. Team plan: $6 USD/pager/month for additional pagers beyond the free 3. SMS & Voice add-on: +$3/pager	Free plan with shared inbox and website chat, 2 seats, and 5 AI conversations included. Mini plan at $20/month with 5 seats and $5 included AI credits. Essentials at $95/month with 10 seats and $25 included AI credits. Plus at $295/month with 50+ seats and $75 included AI credits. Annual billing ava
Key features	On-call scheduling with flexible rotation intervals (weekly, biweekly, custom) Escalation policies with configurable delay steps Multi-channel delivery via push, email, SMS, and voice calls Apple Critical Alerts - bypasses silent mode and Do Not Disturb on iOS Native iOS and Android mobile apps REST API for programmatic page triggering iCal calendar integration for on-call schedules Maintenance windows for suppressing alerts during planned downtime Full audit trail with delivery timestamps and acknowledgement logs	Shared inbox for all customer conversations Live chat widget with one-line installation Multi-channel support: website chat, WhatsApp, Instagram, Telegram, email AI agents trained on your own knowledge base and docs Ticketing system for ongoing work Workflow automation builder Team assignment and routing rules Support analytics and CSAT ratings Desktop app for macOS with Windows coming soon Conversation history and context preservation across channels
What makes it different	Free tier includes 3 pagers with all core features - no credit card required Simpler, more affordable alternative to PagerDuty and OpsGenie Built by DevOps professionals with 20+ years of experience No manual configuration required - feature-rich but simple to set up 99.9% uptime guarantee with servers across Canada and United States	All channels in one inbox instead of requiring separate tools AI agents trained on your own docs rather than generic responses Free plan forever with no time limits or card required Significantly cheaper pricing than Zendesk, Intercom and LiveChat Designed for simplicity with no complex enterprise software required
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	3 no change since last check	15 +1 (up) since last check
Trust Flow (Majestic)	6	5
Citation Flow (Majestic)	25	31
Referring domains (Majestic)	36	61

6 details filled in for both companies.

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