PingParrot vs Chatfire

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

PingParrot compared with Chatfire
Detail	PingParrot	Chatfire
What it does	On-call paging and alert escalation with repeating push notifications until acknowledged	Not given
Stage	Not given	Not given
Founded	Not given	Not given
Based in	CA	Not given
Pricing model	Freemium	Freemium
Pricing	Starter plan: Free forever with 3 pagers included, unlimited pages sent, repeating alerts, on-call schedules, escalation policies, iOS & Android apps, email fallback, REST API, and outgoing webhooks. Team plan: $6 USD/pager/month for additional pagers beyond the free 3. SMS & Voice add-on: +$3/pager	Free tier: $0/forever with 1 website, unlimited team members, up to 10 chats/month, 7-day history. Pro: $10/website/month or $99/website/year (saves 17%) with unlimited team members, up to 100 chats/month, 100% whitelabel, unlimited file retention. Custom plans available for more than 100 chats/mont
Key features	On-call scheduling with flexible rotation intervals (weekly, biweekly, custom) Escalation policies with configurable delay steps Multi-channel delivery via push, email, SMS, and voice calls Apple Critical Alerts - bypasses silent mode and Do Not Disturb on iOS Native iOS and Android mobile apps REST API for programmatic page triggering iCal calendar integration for on-call schedules Maintenance windows for suppressing alerts during planned downtime Full audit trail with delivery timestamps and acknowledgement logs	Dedicated thread per ticket for each customer inquiry Private team notes using /reply command Ultra-lightweight widget under 15KB Two-way file and attachment support Instant SSE streaming for real-time responses Passwordless authentication with Passkeys and email Unlimited team members with no per-seat charges 100% whitelabel branding on Pro plan Multi-site dashboard management Full brand customization including colors, greetings and avatars
What makes it different	Free tier includes 3 pagers with all core features - no credit card required Simpler, more affordable alternative to PagerDuty and OpsGenie Built by DevOps professionals with 20+ years of experience No manual configuration required - feature-rich but simple to set up 99.9% uptime guarantee with servers across Canada and United States	Flat-rate pricing per website with unlimited team members instead of per-seat charges Zero-dependency widget that won't slow down your website or conflict with CSS
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	3 no change since last check	38 −3 (down) since last check
Trust Flow (Majestic)	6	0
Citation Flow (Majestic)	25	1
Referring domains (Majestic)	36	1

4 details filled in for both companies.

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