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Optlo vs Sellio

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Optlo compared with Sellio
DetailOptlo logo OptloSellio logo Sellio
What it doesAI customer support software with bring-your-own-AI model AI customer support in one shared inbox with live chat, WhatsApp, Instagram, Telegram, and email
StageNot given Startup
FoundedNot given 2025
Based inNot given MA
Pricing modelFreemium Freemium
PricingStarter $19/month (billed annually $190/year), Growth $59/month (billed annually $590/year), Custom pricing available. Add-ons: $15 per 500 active conversations/month, $15 per seat/month, $99/month to remove Optlo branding. Free plan with shared inbox and website chat, 2 seats, and 5 AI conversations included. Mini plan at $20/month with 5 seats and $5 included AI credits. Essentials at $95/month with 10 seats and $25 included AI credits. Plus at $295/month with 50+ seats and $75 included AI credits. Annual billing ava
Key features
  • Visual workflow editor to control conversation flow and AI behavior
  • Connect multiple AI providers: OpenAI, Anthropic, Google Gemini
  • Knowledge base training from website content and documentation
  • Human handoff with full conversation context
  • Global deployment across 300+ locations
  • Multilingual conversation support
  • Secure API connectors for Stripe and other tools
  • WordPress plugin for no-code installation
  • User context and personalization
  • Shared inbox for all customer conversations
  • Live chat widget with one-line installation
  • Multi-channel support: website chat, WhatsApp, Instagram, Telegram, email
  • AI agents trained on your own knowledge base and docs
  • Ticketing system for ongoing work
  • Workflow automation builder
  • Team assignment and routing rules
  • Support analytics and CSAT ratings
  • Desktop app for macOS with Windows coming soon
  • Conversation history and context preservation across channels
What makes it different
  • Bring your own AI account and pay providers directly with no markups
  • No per-resolution billing, only charged for active conversations
  • Choose and switch between multiple AI models and providers
  • Full control over workflows and AI behavior without being locked in
  • Minutes to deploy without complex setup or integrations
  • All channels in one inbox instead of requiring separate tools
  • AI agents trained on your own docs rather than generic responses
  • Free plan forever with no time limits or card required
  • Significantly cheaper pricing than Zendesk, Intercom and LiveChat
  • Designed for simplicity with no complex enterprise software required
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)48 +1 (up) since last check15 +1 (up) since last check
Trust Flow (Majestic)105
Citation Flow (Majestic)2731
Referring domains (Majestic)8761

5 details filled in for both companies.

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