| What it does | AI customer support software with bring-your-own-AI model
| Website chatbot and multichannel AI customer support platform
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| Stage | Not given
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| Founded | Not given
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| Pricing model | Freemium
| Freemium
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| Pricing | Starter $19/month (billed annually $190/year), Growth $59/month (billed annually $590/year), Custom pricing available. Add-ons: $15 per 500 active conversations/month, $15 per seat/month, $99/month to remove Optlo branding.
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| Key features | - Visual workflow editor to control conversation flow and AI behavior
- Connect multiple AI providers: OpenAI, Anthropic, Google Gemini
- Knowledge base training from website content and documentation
- Human handoff with full conversation context
- Global deployment across 300+ locations
- Multilingual conversation support
- Secure API connectors for Stripe and other tools
- WordPress plugin for no-code installation
- User context and personalization
| - Multi-channel deployment across website, WhatsApp, Telegram, LINE, Facebook, Instagram, Discord
- Human handoff with conversation context
- Bot Knowledge for answers grounded in documents
- Built-in helpdesk and ticket management
- Scheduled Agent Tasks for recurring work
- Commerce platform integration with real-time data
- Abuse Guard moderation and safety filters
- Sentry visitor analytics
- Pay-per-use pricing with hard spend caps
- Selectable AI models from model marketplace
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| What makes it different | - Bring your own AI account and pay providers directly with no markups
- No per-resolution billing, only charged for active conversations
- Choose and switch between multiple AI models and providers
- Full control over workflows and AI behavior without being locked in
- Minutes to deploy without complex setup or integrations
| - No subscription fees, pay only for conversations used with hard spend caps and transparent per-token pricing
- Single AI assistant deployed across all channels from one platform
- Real-time integration with commerce platforms reads live orders and inventory
- Cost per resolved ticket under a dime
- Answers grounded in merchant's own documents and knowledge base
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 48 ▲ +1 (up) since last check | 43 ● no change since last check |
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| Trust Flow (Majestic) | 10 | 4 |
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| Citation Flow (Majestic) | 27 | 24 |
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| Referring domains (Majestic) | 87 | 21 |
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Optlo
ProxyAI