| What it does | AI customer support software with bring-your-own-AI model
| Content moderation using AI and human moderators
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| Stage | Not given
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| Founded | Not given
| 2023
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| Based in | Not given
| SK
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| Pricing model | Freemium
| Freemium
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| Pricing | Starter $19/month (billed annually $190/year), Growth $59/month (billed annually $590/year), Custom pricing available. Add-ons: $15 per 500 active conversations/month, $15 per seat/month, $99/month to remove Optlo branding.
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| Key features | - Visual workflow editor to control conversation flow and AI behavior
- Connect multiple AI providers: OpenAI, Anthropic, Google Gemini
- Knowledge base training from website content and documentation
- Human handoff with full conversation context
- Global deployment across 300+ locations
- Multilingual conversation support
- Secure API connectors for Stripe and other tools
- WordPress plugin for no-code installation
- User context and personalization
| - 24/7 AI-powered comment monitoring and automatic hiding of unwanted content
- Human moderation review for comments below 95% confidence threshold
- Customizable moderation rules for vulgar, offensive, sexual and brand-specific content
- Audience sentiment analysis and content performance insights
- Auto-likes and suggested replies for engagement automation
- Watchlist of top fans and haters
- Ads moderation for comment sections under advertisements
- Custom keyword blocking and filtering
- Native-speaker human moderators understanding context, slang and irony
- Fake account identification
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| What makes it different | - Bring your own AI account and pay providers directly with no markups
- No per-resolution billing, only charged for active conversations
- Choose and switch between multiple AI models and providers
- Full control over workflows and AI behavior without being locked in
- Minutes to deploy without complex setup or integrations
| - 95% accuracy achieved through combination of AI and human judgment
- Save 30% of social media manager's time compared to manual moderation
- Reduces harmful comments from 21% to 10% while increasing total engagement
- Native-speaking moderators who understand cultural context and emerging threats
- Works across multiple social networks in multiple languages
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 48 ▲ +1 (up) since last check | 29 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 10 | 13 |
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| Citation Flow (Majestic) | 27 | 31 |
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| Referring domains (Majestic) | 87 | 180 |
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Optlo
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