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Optlo vs Chirpy

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Optlo compared with Chirpy
DetailOptlo logo OptloChirpy logo Chirpy
What it doesAI customer support software with bring-your-own-AI model In-product feedback, roadmaps and changelogs for SaaS teams
StageNot given Not given
FoundedNot given Not given
Based inNot given AU
Pricing modelFreemium Freemium
PricingStarter $19/month (billed annually $190/year), Growth $59/month (billed annually $590/year), Custom pricing available. Add-ons: $15 per 500 active conversations/month, $15 per seat/month, $99/month to remove Optlo branding. Free: $0/month (25 feedback items/month, 1 team seat); Indie: $19/month (50 feedback items/month, unlimited team seats, 1 active nudge); Business: $99/month (500 feedback items/month, unlimited team seats, up to 10 active nudges). Prices in USD, billed monthly.
Key features
  • Visual workflow editor to control conversation flow and AI behavior
  • Connect multiple AI providers: OpenAI, Anthropic, Google Gemini
  • Knowledge base training from website content and documentation
  • Human handoff with full conversation context
  • Global deployment across 300+ locations
  • Multilingual conversation support
  • Secure API connectors for Stripe and other tools
  • WordPress plugin for no-code installation
  • User context and personalization
  • Text, voice and screen feedback collection
  • Smart topics to organise feedback
  • Public roadmap sharing
  • Changelog publishing and tracking
  • Feedback metrics and response tracking
  • AI agent integration through MCP
  • Private screen recordings and screenshots
  • Feedback transcription and translation
  • Team collaboration and discussions
What makes it different
  • Bring your own AI account and pay providers directly with no markups
  • No per-resolution billing, only charged for active conversations
  • Choose and switch between multiple AI models and providers
  • Full control over workflows and AI behavior without being locked in
  • Minutes to deploy without complex setup or integrations
  • Captures feedback with screen recordings and voice notes for full context
  • Automatically groups related feedback into smart topics
  • Lets users see your roadmap and progress in your product
  • No per-user pricing - flat plan with feedback allowance
  • Integrates with AI coding agents to help plan fixes
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)48 +1 (up) since last check2 no change since last check
Trust Flow (Majestic)104
Citation Flow (Majestic)2715
Referring domains (Majestic)871

5 details filled in for both companies.

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