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Optlo vs Chatfire

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Optlo compared with Chatfire
DetailOptlo logo OptloChatfire logo Chatfire
What it doesAI customer support software with bring-your-own-AI model Not given
StageNot given Not given
FoundedNot given Not given
Based inNot given Not given
Pricing modelFreemium Freemium
PricingStarter $19/month (billed annually $190/year), Growth $59/month (billed annually $590/year), Custom pricing available. Add-ons: $15 per 500 active conversations/month, $15 per seat/month, $99/month to remove Optlo branding. Free tier: $0/forever with 1 website, unlimited team members, up to 10 chats/month, 7-day history. Pro: $10/website/month or $99/website/year (saves 17%) with unlimited team members, up to 100 chats/month, 100% whitelabel, unlimited file retention. Custom plans available for more than 100 chats/mont
Key features
  • Visual workflow editor to control conversation flow and AI behavior
  • Connect multiple AI providers: OpenAI, Anthropic, Google Gemini
  • Knowledge base training from website content and documentation
  • Human handoff with full conversation context
  • Global deployment across 300+ locations
  • Multilingual conversation support
  • Secure API connectors for Stripe and other tools
  • WordPress plugin for no-code installation
  • User context and personalization
  • Dedicated thread per ticket for each customer inquiry
  • Private team notes using /reply command
  • Ultra-lightweight widget under 15KB
  • Two-way file and attachment support
  • Instant SSE streaming for real-time responses
  • Passwordless authentication with Passkeys and email
  • Unlimited team members with no per-seat charges
  • 100% whitelabel branding on Pro plan
  • Multi-site dashboard management
  • Full brand customization including colors, greetings and avatars
What makes it different
  • Bring your own AI account and pay providers directly with no markups
  • No per-resolution billing, only charged for active conversations
  • Choose and switch between multiple AI models and providers
  • Full control over workflows and AI behavior without being locked in
  • Minutes to deploy without complex setup or integrations
  • Flat-rate pricing per website with unlimited team members instead of per-seat charges
  • Zero-dependency widget that won't slow down your website or conflict with CSS
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)48 +1 (up) since last check38 −3 (down) since last check
Trust Flow (Majestic)100
Citation Flow (Majestic)271
Referring domains (Majestic)871

4 details filled in for both companies.

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