| What it does | AI customer support for SaaS that knows your product and your customer
| Website chatbot and multichannel AI customer support platform
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| Pricing model | Paid
| Freemium
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| Pricing | Starter $19/month (100 AI conversations, 50 Voice minutes), Core $49/month (500 AI conversations, 200 Voice minutes), Growth $99/month (1,500 AI conversations, 500 Voice minutes), Scale $249/month (5,000 AI conversations, 1,500 Voice minutes). All plans include unlimited teammates and channels (webs
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| Key features | - AI answers from Help Center, website, Google Drive and files
- Voice support in 40+ languages
- Recognizes signed-in customers and reads authorized account data
- Scoped fresh account lookups with up to 8 custom support views
- Support for screenshots, photos and document attachments
- One shared inbox for multiple channels: website, WhatsApp, Instagram, Telegram
- Human takeover with team assignment and AI pause
- Brandable widget without CSS with customizable colors, fonts and animations
- Google Drive sync with automatic website refresh
- Unlimited teammates on every plan
| - Multi-channel deployment across website, WhatsApp, Telegram, LINE, Facebook, Instagram, Discord
- Human handoff with conversation context
- Bot Knowledge for answers grounded in documents
- Built-in helpdesk and ticket management
- Scheduled Agent Tasks for recurring work
- Commerce platform integration with real-time data
- Abuse Guard moderation and safety filters
- Sentry visitor analytics
- Pay-per-use pricing with hard spend caps
- Selectable AI models from model marketplace
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| What makes it different | - Knows your customer: reads authorized account data and recognizes signed-in users
- Flat pricing with unlimited teammates, no per-seat or per-outcome fees
- Answers from your docs: Help Center, Google Drive and files update in seconds
- Voice support included on every plan in 40+ languages
| - No subscription fees, pay only for conversations used with hard spend caps and transparent per-token pricing
- Single AI assistant deployed across all channels from one platform
- Real-time integration with commerce platforms reads live orders and inventory
- Cost per resolved ticket under a dime
- Answers grounded in merchant's own documents and knowledge base
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | Not checked yet ● no change since last check | 43 ● no change since last check |
| Trust Flow (Majestic) | 3 | 4 |
| Citation Flow (Majestic) | 19 | 24 |
| Referring domains (Majestic) | 8 | 21 |