| What it does | AI customer support for SaaS that knows your product and your customer
| Content moderation using AI and human moderators
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| Stage | Not given
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| Founded | Not given
| 2023
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| Based in | Not given
| SK
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| Pricing model | Paid
| Freemium
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| Pricing | Starter $19/month (100 AI conversations, 50 Voice minutes), Core $49/month (500 AI conversations, 200 Voice minutes), Growth $99/month (1,500 AI conversations, 500 Voice minutes), Scale $249/month (5,000 AI conversations, 1,500 Voice minutes). All plans include unlimited teammates and channels (webs
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| Key features | - AI answers from Help Center, website, Google Drive and files
- Voice support in 40+ languages
- Recognizes signed-in customers and reads authorized account data
- Scoped fresh account lookups with up to 8 custom support views
- Support for screenshots, photos and document attachments
- One shared inbox for multiple channels: website, WhatsApp, Instagram, Telegram
- Human takeover with team assignment and AI pause
- Brandable widget without CSS with customizable colors, fonts and animations
- Google Drive sync with automatic website refresh
- Unlimited teammates on every plan
| - 24/7 AI-powered comment monitoring and automatic hiding of unwanted content
- Human moderation review for comments below 95% confidence threshold
- Customizable moderation rules for vulgar, offensive, sexual and brand-specific content
- Audience sentiment analysis and content performance insights
- Auto-likes and suggested replies for engagement automation
- Watchlist of top fans and haters
- Ads moderation for comment sections under advertisements
- Custom keyword blocking and filtering
- Native-speaker human moderators understanding context, slang and irony
- Fake account identification
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| What makes it different | - Knows your customer: reads authorized account data and recognizes signed-in users
- Flat pricing with unlimited teammates, no per-seat or per-outcome fees
- Answers from your docs: Help Center, Google Drive and files update in seconds
- Voice support included on every plan in 40+ languages
| - 95% accuracy achieved through combination of AI and human judgment
- Save 30% of social media manager's time compared to manual moderation
- Reduces harmful comments from 21% to 10% while increasing total engagement
- Native-speaking moderators who understand cultural context and emerging threats
- Works across multiple social networks in multiple languages
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | Not checked yet ● no change since last check | 29 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 3 | 13 |
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| Citation Flow (Majestic) | 19 | 31 |
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| Referring domains (Majestic) | 8 | 180 |
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OneTwoAgent
elv.ai