Monshi vs Chatfire

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Monshi compared with Chatfire
Detail	Monshi	Chatfire
What it does	AI receptionist that answers calls 24/7 for UK small businesses	Not given
Stage	Startup	Not given
Founded	2026	Not given
Based in	GB	Not given
Pricing model	Freemium	Freemium
Pricing	Starter £39/mo (100 minutes, 1 phone number), Professional £79/mo (300 minutes, 1 phone number), Premium £149/mo (750 minutes, 1 phone number). All plans include email summaries, basic knowledge base, and advanced AI training. Overage £0.30/min. Prices in GBP. No VAT charged. Free trial: 7 days, 30	Free tier: $0/forever with 1 website, unlimited team members, up to 10 chats/month, 7-day history. Pro: $10/website/month or $99/website/year (saves 17%) with unlimited team members, up to 100 chats/month, 100% whitelabel, unlimited file retention. Custom plans available for more than 100 chats/mont
Key features	Answers calls 24/7 on first ring Captures caller details and booking information Sends email summaries of calls Trained on your business context Dedicated UK phone number in seconds Call forwarding setup in minutes Answers common questions from knowledge base Handles appointment bookings Keeps calls in your own words and tone All calls recorded	Dedicated thread per ticket for each customer inquiry Private team notes using /reply command Ultra-lightweight widget under 15KB Two-way file and attachment support Instant SSE streaming for real-time responses Passwordless authentication with Passkeys and email Unlimited team members with no per-seat charges 100% whitelabel branding on Pro plan Multi-site dashboard management Full brand customization including colors, greetings and avatars
What makes it different	First-ring answers even when closed or with customers Learns your specific business details instead of using generic scripts Captures useful information so nothing is lost	Flat-rate pricing per website with unlimited team members instead of per-seat charges Zero-dependency widget that won't slow down your website or conflict with CSS
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	7 −1 (down) since last check	38 −3 (down) since last check
Trust Flow (Majestic)	6	0
Citation Flow (Majestic)	13	1
Referring domains (Majestic)	3	1

4 details filled in for both companies.

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