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HelpStack vs Sellio

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

HelpStack compared with Sellio
DetailHelpStack logo HelpStackSellio logo Sellio
What it doesAI-powered shared inbox for unified customer support across email, chat, and social channels AI customer support in one shared inbox with live chat, WhatsApp, Instagram, Telegram, and email
StageNot given Startup
FoundedNot given 2025
Based inSI MA
Pricing modelFreemium Freemium
PricingFree plan: €0 forever with 500 tokens per month and up to 10 channels. Starter: €29 per month with 8,000 tokens per month. Growth: €79 per month with 30,000 tokens per month. Enterprise: Custom pricing with unlimited tokens. All prices exclude VAT. Free plan with shared inbox and website chat, 2 seats, and 5 AI conversations included. Mini plan at $20/month with 5 seats and $5 included AI credits. Essentials at $95/month with 10 seats and $25 included AI credits. Plus at $295/month with 50+ seats and $75 included AI credits. Annual billing ava
Key features
  • Unified inbox for email, Facebook, Instagram, WhatsApp, and website chat
  • AI reply suggestions that agents approve with one click
  • Automatic translation across 40+ languages
  • Real-time message synchronization
  • Smart search across conversations
  • Conversation threading and agent assignment
  • Free chat widget for website
  • AES-256 encryption and GDPR compliance
  • Website crawling to train AI agent
  • White-label option
  • Shared inbox for all customer conversations
  • Live chat widget with one-line installation
  • Multi-channel support: website chat, WhatsApp, Instagram, Telegram, email
  • AI agents trained on your own knowledge base and docs
  • Ticketing system for ongoing work
  • Workflow automation builder
  • Team assignment and routing rules
  • Support analytics and CSAT ratings
  • Desktop app for macOS with Windows coming soon
  • Conversation history and context preservation across channels
What makes it different
  • Built by the team behind SpaceGuardian with reliability-first approach from satellite operations
  • Permanent free plan with no credit card required
  • EU-hosted data with 99.9% uptime SLA
  • Less than 2 second AI reply time
  • All channels in one inbox instead of requiring separate tools
  • AI agents trained on your own docs rather than generic responses
  • Free plan forever with no time limits or card required
  • Significantly cheaper pricing than Zendesk, Intercom and LiveChat
  • Designed for simplicity with no complex enterprise software required
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)2 −3 (down) since last check15 +1 (up) since last check
Trust Flow (Majestic)105
Citation Flow (Majestic)2431
Referring domains (Majestic)8361

6 details filled in for both companies.

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