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HelpStack vs ProxyAI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

HelpStack compared with ProxyAI
DetailHelpStack logo HelpStackProxyAI logo ProxyAI
What it doesAI-powered shared inbox for unified customer support across email, chat, and social channels Website chatbot and multichannel AI customer support platform
StageNot given Not given
FoundedNot given Not given
Based inSI SG
Pricing modelFreemium Freemium
PricingFree plan: €0 forever with 500 tokens per month and up to 10 channels. Starter: €29 per month with 8,000 tokens per month. Growth: €79 per month with 30,000 tokens per month. Enterprise: Custom pricing with unlimited tokens. All prices exclude VAT. Not given
Key features
  • Unified inbox for email, Facebook, Instagram, WhatsApp, and website chat
  • AI reply suggestions that agents approve with one click
  • Automatic translation across 40+ languages
  • Real-time message synchronization
  • Smart search across conversations
  • Conversation threading and agent assignment
  • Free chat widget for website
  • AES-256 encryption and GDPR compliance
  • Website crawling to train AI agent
  • White-label option
  • Multi-channel deployment across website, WhatsApp, Telegram, LINE, Facebook, Instagram, Discord
  • Human handoff with conversation context
  • Bot Knowledge for answers grounded in documents
  • Built-in helpdesk and ticket management
  • Scheduled Agent Tasks for recurring work
  • Commerce platform integration with real-time data
  • Abuse Guard moderation and safety filters
  • Sentry visitor analytics
  • Pay-per-use pricing with hard spend caps
  • Selectable AI models from model marketplace
What makes it different
  • Built by the team behind SpaceGuardian with reliability-first approach from satellite operations
  • Permanent free plan with no credit card required
  • EU-hosted data with 99.9% uptime SLA
  • Less than 2 second AI reply time
  • No subscription fees, pay only for conversations used with hard spend caps and transparent per-token pricing
  • Single AI assistant deployed across all channels from one platform
  • Real-time integration with commerce platforms reads live orders and inventory
  • Cost per resolved ticket under a dime
  • Answers grounded in merchant's own documents and knowledge base
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)2 −3 (down) since last check43 no change since last check
Trust Flow (Majestic)104
Citation Flow (Majestic)2424
Referring domains (Majestic)8321

5 details filled in for both companies.

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