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HelpStack vs elv.ai

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

HelpStack compared with elv.ai
DetailHelpStack logo HelpStackelv.ai logo elv.ai
What it doesAI-powered shared inbox for unified customer support across email, chat, and social channels Content moderation using AI and human moderators
StageNot given Not given
FoundedNot given 2023
Based inSI SK
Pricing modelFreemium Freemium
PricingFree plan: €0 forever with 500 tokens per month and up to 10 channels. Starter: €29 per month with 8,000 tokens per month. Growth: €79 per month with 30,000 tokens per month. Enterprise: Custom pricing with unlimited tokens. All prices exclude VAT. Not given
Key features
  • Unified inbox for email, Facebook, Instagram, WhatsApp, and website chat
  • AI reply suggestions that agents approve with one click
  • Automatic translation across 40+ languages
  • Real-time message synchronization
  • Smart search across conversations
  • Conversation threading and agent assignment
  • Free chat widget for website
  • AES-256 encryption and GDPR compliance
  • Website crawling to train AI agent
  • White-label option
  • 24/7 AI-powered comment monitoring and automatic hiding of unwanted content
  • Human moderation review for comments below 95% confidence threshold
  • Customizable moderation rules for vulgar, offensive, sexual and brand-specific content
  • Audience sentiment analysis and content performance insights
  • Auto-likes and suggested replies for engagement automation
  • Watchlist of top fans and haters
  • Ads moderation for comment sections under advertisements
  • Custom keyword blocking and filtering
  • Native-speaker human moderators understanding context, slang and irony
  • Fake account identification
What makes it different
  • Built by the team behind SpaceGuardian with reliability-first approach from satellite operations
  • Permanent free plan with no credit card required
  • EU-hosted data with 99.9% uptime SLA
  • Less than 2 second AI reply time
  • 95% accuracy achieved through combination of AI and human judgment
  • Save 30% of social media manager's time compared to manual moderation
  • Reduces harmful comments from 21% to 10% while increasing total engagement
  • Native-speaking moderators who understand cultural context and emerging threats
  • Works across multiple social networks in multiple languages
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)2 −3 (down) since last check29 +1 (up) since last check
Trust Flow (Majestic)1013
Citation Flow (Majestic)2431
Referring domains (Majestic)83180

5 details filled in for both companies.

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