HelpStack vs Chatfire

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

HelpStack compared with Chatfire
Detail	HelpStack	Chatfire
What it does	AI-powered shared inbox for unified customer support across email, chat, and social channels	Not given
Stage	Not given	Not given
Founded	Not given	Not given
Based in	SI	Not given
Pricing model	Freemium	Freemium
Pricing	Free plan: €0 forever with 500 tokens per month and up to 10 channels. Starter: €29 per month with 8,000 tokens per month. Growth: €79 per month with 30,000 tokens per month. Enterprise: Custom pricing with unlimited tokens. All prices exclude VAT.	Free tier: $0/forever with 1 website, unlimited team members, up to 10 chats/month, 7-day history. Pro: $10/website/month or $99/website/year (saves 17%) with unlimited team members, up to 100 chats/month, 100% whitelabel, unlimited file retention. Custom plans available for more than 100 chats/mont
Key features	Unified inbox for email, Facebook, Instagram, WhatsApp, and website chat AI reply suggestions that agents approve with one click Automatic translation across 40+ languages Real-time message synchronization Smart search across conversations Conversation threading and agent assignment Free chat widget for website AES-256 encryption and GDPR compliance Website crawling to train AI agent White-label option	Dedicated thread per ticket for each customer inquiry Private team notes using /reply command Ultra-lightweight widget under 15KB Two-way file and attachment support Instant SSE streaming for real-time responses Passwordless authentication with Passkeys and email Unlimited team members with no per-seat charges 100% whitelabel branding on Pro plan Multi-site dashboard management Full brand customization including colors, greetings and avatars
What makes it different	Built by the team behind SpaceGuardian with reliability-first approach from satellite operations Permanent free plan with no credit card required EU-hosted data with 99.9% uptime SLA Less than 2 second AI reply time	Flat-rate pricing per website with unlimited team members instead of per-seat charges Zero-dependency widget that won't slow down your website or conflict with CSS
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	2 −3 (down) since last check	38 −3 (down) since last check
Trust Flow (Majestic)	10	0
Citation Flow (Majestic)	24	1
Referring domains (Majestic)	83	1

4 details filled in for both companies.

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