| What it does | In-product feedback, roadmaps and changelogs for SaaS teams
| Website chatbot and multichannel AI customer support platform
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| Stage | Not given
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| Founded | Not given
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| Based in | AU
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| Pricing model | Freemium
| Freemium
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| Pricing | Free: $0/month (25 feedback items/month, 1 team seat); Indie: $19/month (50 feedback items/month, unlimited team seats, 1 active nudge); Business: $99/month (500 feedback items/month, unlimited team seats, up to 10 active nudges). Prices in USD, billed monthly.
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| Key features | - Text, voice and screen feedback collection
- Smart topics to organise feedback
- Public roadmap sharing
- Changelog publishing and tracking
- Feedback metrics and response tracking
- AI agent integration through MCP
- Private screen recordings and screenshots
- Feedback transcription and translation
- Team collaboration and discussions
| - Multi-channel deployment across website, WhatsApp, Telegram, LINE, Facebook, Instagram, Discord
- Human handoff with conversation context
- Bot Knowledge for answers grounded in documents
- Built-in helpdesk and ticket management
- Scheduled Agent Tasks for recurring work
- Commerce platform integration with real-time data
- Abuse Guard moderation and safety filters
- Sentry visitor analytics
- Pay-per-use pricing with hard spend caps
- Selectable AI models from model marketplace
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| What makes it different | - Captures feedback with screen recordings and voice notes for full context
- Automatically groups related feedback into smart topics
- Lets users see your roadmap and progress in your product
- No per-user pricing - flat plan with feedback allowance
- Integrates with AI coding agents to help plan fixes
| - No subscription fees, pay only for conversations used with hard spend caps and transparent per-token pricing
- Single AI assistant deployed across all channels from one platform
- Real-time integration with commerce platforms reads live orders and inventory
- Cost per resolved ticket under a dime
- Answers grounded in merchant's own documents and knowledge base
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 2 ● no change since last check | 43 ● no change since last check |
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| Trust Flow (Majestic) | 4 | 4 |
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| Citation Flow (Majestic) | 15 | 24 |
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| Referring domains (Majestic) | 1 | 21 |
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Chirpy
ProxyAI