Chatwoot vs Sellio

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Chatwoot compared with Sellio
Detail	Chatwoot	Sellio
What it does	AI-powered, open-source customer support platform	AI customer support in one shared inbox with live chat, WhatsApp, Instagram, Telegram, and email
Stage	Established	Startup
Founded	2016	2025
Based in	US	MA
Pricing model	Freemium	Freemium
Pricing	Hacker: free (up to 2 agents, 500 conversations/month, live chat only); Startups: $19/agent/month (unlimited conversations, all channels, 300 Captain AI credits); Business: $39/agent/month (unlimited conversations, all channels, voice, 500 Captain AI credits); Enterprise: $99/agent/month (unlimited	Free plan with shared inbox and website chat, 2 seats, and 5 AI conversations included. Mini plan at $20/month with 5 seats and $5 included AI credits. Essentials at $95/month with 10 seats and $25 included AI credits. Plus at $295/month with 50+ seats and $75 included AI credits. Annual billing ava
Key features	Omnichannel inbox for live chat, email, WhatsApp, social media and voice Captain AI agent that drafts replies and resolves routine questions AI copilot that writes reply drafts for agents Automation rules and scenarios to route and handle conversations AI-powered help center with multilingual support Customer data and unified profiles with conversation history Real-time analytics and performance reports Self-hosting with full code access and data ownership Webhooks and REST API for custom integrations SOC 2 Type II compliance and encryption	Shared inbox for all customer conversations Live chat widget with one-line installation Multi-channel support: website chat, WhatsApp, Instagram, Telegram, email AI agents trained on your own knowledge base and docs Ticketing system for ongoing work Workflow automation builder Team assignment and routing rules Support analytics and CSAT ratings Desktop app for macOS with Windows coming soon Conversation history and context preservation across channels
What makes it different	Captain AI learns from your help center and conversation history for intelligent responses Unified omnichannel inbox combining all messaging platforms and voice Trusted by 15,000+ businesses globally with 200,000+ self-hosted installations Affordable pricing starting free with pay-per-agent model and open source option	All channels in one inbox instead of requiring separate tools AI agents trained on your own docs rather than generic responses Free plan forever with no time limits or card required Significantly cheaper pricing than Zendesk, Intercom and LiveChat Designed for simplicity with no complex enterprise software required
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	76 −1 (down) since last check	15 +1 (up) since last check
Trust Flow (Majestic)	22	5
Citation Flow (Majestic)	46	31
Referring domains (Majestic)	2996	61

8 details filled in for both companies.

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