Chatfire vs Holly

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Chatfire compared with Holly
Detail	Chatfire	Holly
What it does	Not given	AI support agent that investigates customer issues across connected systems and takes authorized actions in your help desk
Stage	Not given	Startup
Founded	Not given	2026
Based in	Not given	Not given
Pricing model	Freemium	Paid
Pricing	Free tier: $0/forever with 1 website, unlimited team members, up to 10 chats/month, 7-day history. Pro: $10/website/month or $99/website/year (saves 17%) with unlimited team members, up to 100 chats/month, 100% whitelabel, unlimited file retention. Custom plans available for more than 100 chats/mont	Starter: $199/month for up to 300 tickets investigated per month. Growth: $499/month for up to 1,000 tickets investigated per month. Enterprise: custom pricing.
Key features	Dedicated thread per ticket for each customer inquiry Private team notes using /reply command Ultra-lightweight widget under 15KB Two-way file and attachment support Instant SSE streaming for real-time responses Passwordless authentication with Passkeys and email Unlimited team members with no per-seat charges 100% whitelabel branding on Pro plan Multi-site dashboard management Full brand customization including colors, greetings and avatars	Investigates customer issues across Stripe, Sentry, PostHog, GitHub, and Linear Resolves tickets within set permissions Follows up when linked issues ship Works in Help Scout or Fernand help desk Learns from past tickets and suggests reusable lessons Can launch Cursor cloud agent for fix proposals with GitHub
What makes it different	Flat-rate pricing per website with unlimited team members instead of per-seat charges Zero-dependency widget that won't slow down your website or conflict with CSS	Investigates issues across systems instead of just answering from docs Provides engineering handoff with investigation already complete You control approval rules for each action type Responds with average first response time under 2 minutes
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	38 −3 (down) since last check	11 no change since last check
Trust Flow (Majestic)	0	5
Citation Flow (Majestic)	1	17
Referring domains (Majestic)	1	4

4 details filled in for both companies.

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