Product analytics
Upwip
All-in-one platform for collecting feedback, sharing roadmaps, publishing changelogs, and supporting users with live chat
All-in-one suite combining product feedback, public roadmap, changelog, blog, documentation, and live chat for founders and product teams.
Overview
A look at upwip.com
Upwip is a unified platform designed for founders and product teams to manage their entire customer feedback loop in one place. It combines feedback boards, public roadmaps, release changelogs, product blogs, knowledge bases, and live chat widgets into a single integrated suite.
The platform lets teams collect customer ideas and feedback, automatically detect duplicates with AI, and organize submissions with smart tagging. Users can prioritize features through upvotes and build transparent public roadmaps that update in real-time. When features ship, the platform automatically notifies all users who voted for them via email.
Upwip replaces multiple separate tools for feedback management, documentation, blogging, and customer support. It emphasizes keeping the feedback loop short and connected, so users see their input valued when requested features are shipped and released.
Feature notes
- AI duplicate detection for feedback submissions
- Public or private feedback boards
- Real-time public roadmap with automatic synchronization
- Automated email notifications to voters when features ship
- In-app live chat with visitor context and conversation history
- Knowledge base with instant search and custom domains
- Product blog with SEO optimization and email subscribers
- Lightweight 18KB embeddable widget
- Unified workspace replacing multiple separate tools
- Custom domain hosting for portal, blog, and docs
Pricing
Pricing model: Freemium
Launch $9/month (1 workspace, feedback board, roadmap, changelog, blog, documentation, unlimited posts and users, unlimited team members, custom domain, custom code, all integrations, remove branding, advanced analytics, live chat widget, status page, surveys, priority support, API & webhooks); Grow
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FAQ
- What exactly is included in the Upwip suite?
- Upwip includes feedback boards, public roadmap, changelog, blog, documentation, and live chat widget all integrated into one platform for collecting feedback, sharing product updates, and supporting users.
- Do I have to use all the modules?
- No, you can use the modules you need. Each feature like feedback, roadmap, changelog, blog, documentation, and live chat can be used independently or together as an integrated suite.
- Do you charge per tracked user or team member?
- No, Upwip uses flat pricing per company, not per user or tracked user. You pay once for the tool and get unlimited users and team members across your plan.
- Which plan includes live chat?
- Live chat is available on Growth and above. Check pricing for the latest details.
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