Product analytics
KnowVault
AI-powered review analysis for e-commerce sellers and app developers
Upload product reviews or app feedback as CSV and receive an AI-generated report in 20 seconds with prioritized fixes, theme clusters, and sentiment analysis.
Overview

A look at review.knowvault.net
KnowVault is an AI-powered review analysis service for e-commerce sellers and app developers. Upload a CSV of product reviews from Amazon, Shopify, app stores or surveys, and receive a developer-grade report in about 20 seconds containing theme clusters, sentiment breakdown, risk alerts, and a prioritized list of what to fix first.
Beyond paid analysis, KnowVault provides 11 free browser-based tools including a review CSV analyzer, star-rating benchmark, review summarizers, NPS calculator, and export guides. All free tools run client-side in your browser with no login or data upload required.
The service focuses on negative themes, their frequency, and real customer quotes rather than generic dashboards. Data during analysis is stored in Hong Kong with daily backups, and the company does not sell or share customer data with third parties beyond necessary infrastructure providers.
Feature notes
- Theme clustering: complaints grouped into themes ranked by share
- Sentiment alerts: urgent negative shifts flagged before they hit your rating
- Cited evidence: every action item links to exact reviews that prove it
- CSV upload from Amazon, Shopify, app stores and survey exports
- Review analysis in about 20 seconds
- Free review CSV analyzer tool
- Free NPS calculator
- Free app review exporter guides
- Shareable report links
Pricing
Pricing model: Freemium
Free (Beta): 5 analyses per month. Pro Audit: $19 one-time for 50 analyses in 30 days. Pro Monitor: $13.3/month or $133/year for 50 analyses per month. Agency: $49/month for 200 analyses per month.
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FAQ
- What does KnowVault do?
- KnowVault analyzes customer feedback with AI from product reviews on Amazon or Shopify, app store reviews, and survey responses. Every report turns raw feedback into a prioritized, evidence-cited action list.
- Are the free tools really free?
- Yes, all 11 tools run entirely in your browser with no login, no upload to servers, and no credit card required.
- How much does a full AI analysis cost?
- Two pricing tracks are available: a one-time deep report for $19 (pay once, no subscription), or a monthly plan at $19/mo for continuous monitoring. Beta-period reports are free.
- Is my data safe?
- Free tools never send your data anywhere as all calculations run in your browser. For full AI analysis, your CSV is the only input with no store account access, authorization, or scraping involved.
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