Live chat & chatbots
GreetDock
Website chat, video calls and co-browsing with your team
A platform that enables teams to chat, call, and co-browse with website visitors in real time, with AI drafting replies that a person reviews before sending.
Overview

A look at greetdock.com
GreetDock is a website engagement tool that lets teams talk directly to visitors through chat, browser-based voice and video calls, and co-browsing with the visitor's consent. The AI drafts replies from the knowledge base and call summaries, but every message a visitor receives is reviewed and sent by a person on your team.
The product keeps every conversation in one record per visitor, including the page they were on, their visit history, contact details, call transcripts with AI summaries, and shared files. Teams can consult colleagues privately within the same thread, and sensitive inputs are never shared during co-browsing.
GreetDock is built in Vilnius, Lithuania by a two-person team. The service is in private beta with founding teams getting onboarded personally and receiving a free 30-day trial with no card required.
Feature notes
- Live chat on visitor's page with visitor presence awareness
- Browser-based voice and video calls without downloads
- Co-browsing with visitor consent and team pointer controls
- One record per visitor with conversation history and transcripts
- AI-assisted replies drafted but reviewed by team members
- MCP server for connecting AI tools to conversation data
- Private team chat alongside visitor conversations
- Offline message form when team is unavailable
Pricing
Pricing model: Free trial
Free 30-day trial during private beta. Pricing not yet published.
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FAQ
- Do we need someone online all day?
- No. When nobody is online, a separate message form replaces live chat, so the visitor knows the reply comes later.
- What do we install?
- One script on your approved website, then you set up the widget in your GreetDock workspace. Visitors need no account, download or separate app.
- Is co-browsing safe for our visitors?
- Nothing is shared until the visitor accepts. Your team can point and highlight but never click or type for them, sensitive inputs are hidden, and the visitor can stop sharing at any moment.
- How is this different from a chatbot or a helpdesk?
- Your own team answers in GreetDock: the AI drafts, and a person reviews and sends every reply. Chat, voice and video calls and co-browsing are one product.
- What does it cost?
- Pricing is not published while the beta runs. The beta itself is a free 30-day trial, with no card and no automatic conversion to a paid plan.
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